Kout Food Group is looking for a passionate and people-focused Specialist – Learning & Development to support the growth and capability development of our restaurant teams across multiple brands.

This role is ideal for someone who thrives in fast-paced operations, enjoys developing people, and believes in building strong training and coaching cultures that drive performance, engagement, and leadership growth

Role Overview

As a Specialist – Learning & Development, you will play a key role in identifying training needs, designing impactful learning experiences, and ensuring operational training excellence across restaurants. Working closely with Operations and HR teams, you will help strengthen product knowledge, sales capability, service standards, and leadership readiness within the business.

This role combines classroom facilitation, in-store coaching, operational support, and stakeholder collaboration to create meaningful learning impact across the organization.

Key Responsibilities

Training & Capability Development

Identify and assess training needs across multiple restaurant brands and operational functions
Design, plan, coordinate, and deliver engaging learning programs, workshops, webinars, and on-the-job training
Conduct in-store coaching and follow-up sessions to ensure training adherence and operational excellence
Support the development of future leaders through structured coaching and capability-building initiatives
Promote a strong coaching and continuous learning culture across restaurant teams

Operational Training Excellence

Ensure all training programs align with brand standards, operational procedures, and company expectations
Monitor training effectiveness through KPIs, evaluations, feedback, and restaurant visits
Execute and manage the annual training calendar with high completion and engagement levels
Prepare and maintain training reports, progress updates, and performance tracking
Ensure teams are equipped with the right tools, resources, and knowledge to perform successfully

Stakeholder Collaboration

Work closely with Operations, HR, and restaurant leadership teams to support business objectives
Build strong relationships with internal and external stakeholders to enhance learning effectiveness
Participate in meetings, planning discussions, and performance reviews to align training priorities with operational needs

People & Culture

Support employee development journeys and contribute to succession planning initiatives
Encourage teamwork, recognition, and performance-driven behaviors
Champion Kout Food Group’s values, culture, and service excellence standards across all training interactions

What We’re Looking For

Experience in Learning & Development, Training, Restaurant Operations, or Hospitality Training
Strong facilitation, coaching, and communication skills
Ability to work effectively in fast-paced, multi-brand operational environments
Organized, proactive, and highly collaborative mindset
Strong planning, follow-up, and stakeholder management capabilities
Passion for people development, coaching, and operational excellence
Experience in restaurant or hospitality industry is highly preferred

Kout Food Group

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Specialist – Learning & Development