Learning & Development Manager

Location: North East | Competitive Salary + Benefits

James Webber Recruitment is looking for an experienced Learning & Development Manager to join a luxury hospitality business.

This is an exciting opportunity for a passionate L&D professional to shape and deliver a culture of continuous learning, service excellence, and leadership development.

The Role

As Learning & Development Manager, you will:

Create and implement a Learning & Development strategy that supports business goals.
Design and deliver training programmes (workshops, e-learning, leadership development).
Conduct training needs analysis and evaluate impact.
Oversee the Learning Management System (LMS).
Partner with managers to drive performance, guest satisfaction, and team development.

About You

We’re looking for a Learning & Development Manager who has:

Proven L&D experience (hospitality sector preferred).
Strong knowledge of training design, delivery, and digital learning.
CIPD Level 5 (or equivalent) qualifications.
Excellent coaching, mentoring, and interpersonal skills.
Proactive, organised, and detail-focused approach.

Experience with apprenticeships and regulatory training (food safety, H&S, customer service standards) would be an advantage.

Why Apply?

This Learning & Development Manager role offers a competitive package, excellent benefits, and the opportunity to make a real impact in a luxury hospitality environment.

James Webber Recruitment Ltd.

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Learning and Development Manager