Learning & Development Specialist – Insurance Brokerage

This is a new position in a successful, high-performing team with one of the GTA’s leading insurance brokerages. This position has plenty of career runway, with the successful candidate ideally transitioning to the executive leadership team in the future.

Are you an insurance professional with experience in both Personal and Commercial insurance? Are you process-driven and detail-oriented? Are you someone who enjoys training and coaching colleagues on best practices, standard operating procedures, and tech systems? This Learning & Development opportunity will play a crucial role in the onboarding and training of our clients' service brokers from an operations and systems standpoint.

**Note – sales training is not part of the mandate; internal sales managers handle this.

What will you do?

Design and implement workflows and internal procedures
Lead training for brokers on operating systems (Applied Epic)
Create a robust onboarding program for new hires
Monitor broker adherence to standard operating procedures
Take a process-improvement approach to internal operations

What do you need to succeed?

(Preferably) 10+ years of insurance experience
Experience with both personal and commercial insurance
Solid systems experience with Compu-Quote, Policy Works, and Applied Epic
Past experience training/coaching staff
Excellent communication skills to train/onboard colleagues
Leadership qualities – ability to earn the respect of the team

What’s in it for you?

Generous base salary
Hybrid working environment
Clear, mapped out career progression into the executive leadership team
Vacation, benefits, guaranteed annual reviews
Respectful employers who understand you have a family and personal life!
No politics, no inflated egos, no nonsense

Please send your updated resume for consideration, and we look forward to hearing from you soon!

IQ PARTNERS

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Learning And Development Specialist