Senior Learning & Development Specialist - €600-650 per day

Irish Government Department requires a Senior IT Learning & Development (L & D) Specialist to help deliver an MS Dynamics Case Management Solution (CMS) for its staff.

The Department is currently implementing a new Microsoft Dynamics 365 Case Management Solution (CMS) for the handling and resolution of customer and the Senior L & D Specialist will play a key role in the delivery of same by designing and delivering training programmes for Departmental staff.

In the course of their role, the Senior L & D Specialist will work closely with technical and business teams to carry out training needs analysis and develop user-centric training modules. Ideal candidate will have previous experience working on MS Dynamics Case Management Solution (CMS) development projects, preferably gained in an Agile environment.

This a hybrid role, with the candidate attending the Departments offices in central Dublin 2 days per Calander week. Occasional attendance at may also be required at the Department’s offices in the Irish Midlands.

While initially offered on a 12-month contract basis, there is a strong probability of this role being extended well beyond this timeframe.

Responsibilities of Role

Cary out training needs assessments
Develop and deliver training sessions (face to face or virtual) related to MS Dynamics CMS system.
Prepare and maintain course material using modern tools, like Canvas or Moodle
Maintain training material, video content and Documentation to train the business users.
Collaborate with internal and external users to implement training courses and learnings related to modern web applications.
Optimise user training needs and provide hands on support for business readiness while on boarding new users into the CMS application.
Gather user feedback to assess training effectiveness for continuous improvements.
Maintain and improve training content relevant to product roadmap and application release.
Stay up-to-date with emerging technologies and industry trends to ensure our products remain modern and competitive
Ensuring the user adoption of CMS application, Providing hands-on support during and after CMS business users on boarding

Essential Candidate Requirements

Third Level degree in Business, IT or other area relevant to the role (Level
7 or above)
Postgraduate or professional certification related to Learning & Development
Project management certification OR significant experience in an Agile environment
7+ years of experience in the delivery of IT related learning and development programmes (Depending on the context, time spent working as a project manager may also satisfy the 7-year experience requirement)
Ability to lead a high performing team of professionals, including the
Coordination of contributions from a range of different IT/Business specialists to complete a joint project.
Strong theoretical understanding of learning & development methodology
Proven track record of utilising of digitally enhanced, instructor-led resources to successfully deliver technology-based learning and development programmes – This should include delivering ICT application training to end users (Including non-technical)
Experience with working part of agile team in delivering modern complex web applications to suit end user training needs and requirements.
Strong understanding of and previous experience with Microsoft Dynamics, MS Azure and MS DevOps
Highly proficient in the use Training tools such as Canvas App and Moodle in building and rolling out Training modules
Excellent writing skills and attention to detail
Strong communication and teamwork skills
Resident in Ireland and ability to be in Dublin City Centre on a 2 day per week basis or to occasionally visit sites in the Midlands when required.

Please note

Applicants for this role must be resident in Ireland on a full time basis and be fully cleared to work in Ireland as the Department CANNOT provide vias or critical skills permit sponsorship at present.

To Apply:

In order to apply please send a copy of up-to-date CV in MS word format (Preferably without excessive formatting/design!) along with brief cover letter through this site, or call Níall on +35318690258

I.T. Alliance Group

New Jobs

Learning And Development Specialist