Our Mission:

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS.Come be part of remarkable.

Overview:

How you can make a difference

We’re looking for a Remote Experience Manager to help bring HealthEquity’s remote teammate experience to life. This is an individual-contributor role focused on designing, building, delivering, and continuously improving the programs, frameworks, and virtual experiences that support a fully distributed workforce. This role ensures that every interaction—onboarding, engagement, communication, and support—feels seamless, inclusive, and human in primarily a fully remote environment.

This role will implement and operationalize defined strategy through clear norms, scalable programs, data, and thoughtful virtual experiences that support connection, engagement, and day-to-day effectiveness for teammates working remotely across the country.

What you’ll be doing

Execute HealthEquity’s remote teammate experience initiative – based on strategy and direction set by People Experience leadership – to strengthen connection, alignment to mission and values, and engagement across a fully distributed workforce.
Create and maintain repeatable playbooks, toolkits, workflows, and templates for virtual experiences and remote engagement (onboarding, engagement, retention, offboarding).
Serve as the primary advocate for remote experience needs across the organization
Build and optimize remote work frameworks and norms, such as best practices for meetings, collaboration guidelines, and teammate experience standards to support remote collaboration and engagement.
Own the day-to-day management and operation of the digital workplace and social intranet (Workvivo).
Implement engagement and culture campaigns through the digital workplace to support enterprise communication and connection goals.
Plan and deliver virtual events and experiences, including enterprise programs such as a teammate development week and virtual recognition moments.
Partner with Learning & Development, Recognition, and People partners to support aligned virtual programming.
Track and report on engagement, adoption, and participation metrics for remote and virtual programs.
Gather, analyze and apply teammate feedback and data to continuously improve execution and experience quality.
Serve as a practical resource for leaders and teams on effective remote collaboration and virtual engagement practices.
Collaborate with in-person experience and People programs partners to ensure a cohesive end-to-end teammate experience.
Identify risks to experience and quality and proactively implement solutions
Stay current on remote work best practices, tools, and trends

What you will need to be successful

Bachelor’s degree in Human Resources, Organizational Development, Business, or related field preferred.
7–10 years of experience in People or workplace experience management, HR programs, engagement, or related fields.
Hands-on experience working in and supporting a fully remote or distributed organization.
Proven experience executing and scaling virtual or remote programs within an established People strategy.
Experience managing and optimizing digital workplace or collaboration platforms (Workvivo or similar).
Strong organizational and project management skills with a high attention to detail.
Comfort using data and teammate insights to inform improvements and reporting.
Excellent written and verbal communication skills.
Experience supporting enterprise virtual events and programs that drive engagement and connection in a remote or distributed environment.
Ability to partner cross-functionally and execute effectively within defined direction.
Creative, thoughtful, and execution-focused.

#LI-Remote

This is a remote position.

Salary Range: $100,000 / year Benefits & Perks:

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

Medical, dental, and vision
HSA contribution and match
Dependent care FSA match
Uncapped paid time off
Paid parental leave
401(k) match
Personal and healthcare financial literacy programs
Ongoing education & tuition assistance
Gym and fitness reimbursement
Wellness program incentives

Onboarding & Travel

This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations.

This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date.

HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process.

Why work with HealthEquity :

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.

At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.

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Remote Experience Manager