Job Description

Location: Healix Group, Healix House, Esher Green

We are looking for a passionate and experienced Learning & Development Specialist to join our global People team at Healix. This is a key role supporting our Operations Assistance function, where you will design, deliver and embed high-quality learning solutions that drive performance and support our strategic objectives.

You’ll work closely with operational leaders, subject matter experts and senior stakeholders to create innovative learning programmes, shape onboarding experiences and contribute to the development of a best-in-class Operations Academy.

About You

Proven experience in Learning & Development, training or organisational development within a fast-paced environment
Strong instructional design capability and experience creating engaging learning content
Confident facilitator with excellent communication and stakeholder management skills
Organised and able to manage multiple projects and priorities simultaneously
Experience using Microsoft Office and Learning Management Systems
A collaborative, proactive approach with strong problem-solving skills

Desirable

CIPD or other L&D qualification (or equivalent experience)
Experience working within operations, assistance or service-led environments

Why Join Healix?

At Healix, we support people through complex, often critical situations around the world. Joining us means being part of a purpose-driven, collaborative organisation where your work will directly impact both our people and the services we deliver.

You’ll have the opportunity to shape learning culture, influence global programmes, and help build capability across a dynamic, international business.

Our Values

Put people first – we prioritise care, wellbeing and respect
Think independently – we use expertise and judgement to make decisions
Earn trust – we act with integrity and deliver on our commitments

If you’re excited about creating meaningful learning experiences and making a real impact in a global organisation, we’d love to hear from you.

About The Role

Key Responsibilities

Partnering with Operations teams to design and deliver impactful onboarding programmes and ongoing learning interventions
Developing engaging, blended learning solutions (including e-learning, virtual delivery and face-to-face training)
Supporting the creation and rollout of a global Operations Academy for non-clinical staff
Collaborating with subject matter experts to build course content, assessments and knowledge-sharing frameworks
Driving continuous improvement through feedback, evaluation and analytics
Supporting career development pathways, succession planning and internal progression initiatives
Engaging with external training providers to ensure quality and consistency
Working cross-functionally with teams including Medical, IT, Sales & Marketing and Projects

Skills Needed

About The Company

We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.

We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.

We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.

More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.

Company Culture

Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.

Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.

Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit.

We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.

Required Criteria

Proven experience in Learning & Development, training or instructional design
Strong facilitation and stakeholder engagement skills
Ability to manage multiple projects and deliver against deadlines in a fast-paced environment

Desired Criteria

CIPD or equivalent L&D qualification
Experience designing blended learning solutions (e-learning, virtual and face-to-face)
Experience working within an operational or service-led environment

Closing DateThursday 18th June, 2026

Contract Typefulltime

SalaryFrom £35,000.00 Yearly to £50,000.00 Yearly

Healix International

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