Employee Engagement & Learning Content Specialist

The Employee Engagement & Learning Content Specialist is responsible for designing, developing, and delivering high-impact content that supports employee growth, professional & personal development, and continuous learning and skill development. This role collaborates with cross-functional teams, such as PMO, Delivery & Sales Enablement, and Marketing to create engaging learning experiences, strengthen skill development, and foster culture and meaningful connections across the organization.

Key Responsibilities:

• Develop and execute a learning content strategy focused on professional development, training, and continuous learning

• Lead end-to-end content development for learning programs, training initiatives, and employee engagement experiences.

• Create high-quality learning content, including e-learning modules, training materials, playbooks, guides, videos, and presentations that supports career growth.

• Build and promote mentorship content and resources that encourage knowledge sharing

• Support and scale professional development champion communities, employee connections

groups, and collaborative learning experiences

• Create, manage, and maintain training content within LMS platforms, such as Highspot, Litmos, and Structural

• Optimize learning experiences, ensuring content is interactive & engaging

• Collaborate with internal subject matter experts to translate complex sales, delivery, and HQ- related topics into actionable learning materials

• Ensure consistency across the brands and platforms.

• Develop structured learning paths, onboarding programs, and ongoing training courses

• Measure and analyze learning engagement via reporting (completion rates, participation,

knowledge retention, feedback) to improve effectiveness

• Contribute to company growth initiatives that enhance employee growth, capability building, and long-term retention

• Ensure learning tools are being effectively optimized and re-evaluated as needed

• Visibility and tracking of content projects in MS Planner and/or Loop

Qualifications:

• Bachelor’s degree in Business, Communications, Education, or Instructional Design

• 1-3 years of experience in content development, learning & development, or ID

• Strong writing, editing, and storytelling skills with a focus on learning content

• Hands-on experience with LMS platforms, specifically Highspot and Litmos

• Experience developing training programs, e-learning modules, and content

• Ability to manage multiple projects and run effective executive level meetings

• Strong collaboration and stakeholder management skills

• Proficiency in tools such as Microsoft Office and content creation/authoring tools

Preferred Qualifications:

• Experience in instructional design or curriculum development

• Experience building mentorship programs or learning champions/communities

• Basic graphic design & video editing skills

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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