About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.

Why This Role Exists

Training doesn't fail because of content—it fails because it doesn't stick.

This role exists to make sure learning shows up in the work.

You'll work across teams to reinforce key behaviors, follow up after training, and help turn good ideas into consistent execution. You'll stay close to the business, identify where people are getting stuck, and close the gap between learning and performance.

What You'll Do

Drive Adoption & Follow-Through

Follow up with teams after training to ensure key behaviors are being used
Reinforce expectations through real conversations with managers and teams
Identify where people are getting stuck and help remove barriers
Support consistency across teams so learning doesn't stop after the session
Help turn one-time training into ongoing habits

Stay Close to the Business

Partner with leaders to understand what's working and what's not
Observe how work is happening—not just how it was trained
Surface gaps between expectations and execution
Provide simple, practical recommendations to improve adoption
Help leaders reinforce learning in day-to-day work

Track What's Being Used

Monitor adoption trends (what's sticking, what's not)
Use data and observation to identify patterns
Share clear, simple insights with the team
Help connect learning efforts to real outcomes
Keep a pulse on where support is needed most

Facilitate & Support Learning

Lead training sessions when needed (virtual or in-person)
Support content creation alongside the design lead (Brianna)
Reinforce key messages during onboarding and workshops
Step in to support delivery during high-volume or priority initiatives
Ensure consistency between what's taught and what's reinforced

Requirements

Track What's Being Used

Monitor adoption trends (what's sticking, what's not)
Use data and observation to identify patterns
Share clear, simple insights with the team
Help connect learning efforts to real outcomes
Keep a pulse on where support is needed most

Facilitate & Support Learning

Lead training sessions when needed (virtual or in-person)
Support content creation alongside the design lead (Brianna)
Reinforce key messages during onboarding and workshops
Step in to support delivery during high-volume or priority initiatives
Ensure consistency between what's taught and what's reinforced

What We're Looking For

Core Skills & Experience

Experience supporting training, enablement, or operational improvement efforts
Comfortable working across teams and building relationships quickly
Strong organizational skills with the ability to follow through consistently
Able to identify gaps and translate them into simple, actionable next steps
Experience with learning tools or systems is helpful, but not the focus

Facilitation & Communication

Confident facilitator in both virtual and in-person settings
Clear communicator who keeps things simple and practical
Able to guide conversations with managers and teams
Comfortable asking questions and challenging when needed

How You Show Up

High emotional intelligence—you read the room and adapt
Proactive—you don't wait to be told where to help
Consistent—you follow through and close loops
Observant—you notice what others miss
Easy to work with—people trust you and respond to you

Nice to Have

Experience in corporate training, enablement, or operations
Exposure to onboarding or performance improvement initiatives
Experience supporting behavior change or adoption efforts
Basic experience creating or supporting learning content

Work Samples (Optional but Helpful)

Examples of training or facilitation
Process improvements or adoption initiatives
Any materials that show how you help people apply what they learn

What Success Looks Like

Training is used—not just completed
Managers reinforce expectations consistently
Gaps between training and execution are quickly identified and addressed
Teams adopt new behaviors faster and more consistently
Learning feels connected to real work, not separate from it
Look for ways to improve—both your work and your skills

Benefits

Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period
401k Plan with employer matching
Paid vacation, personal/sick days, and bereavement time
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training

Advancement opportunities, we prefer to promote from within!

DSI

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Corporate Learning & Development Specialist