JOB DESCRIPTION

JOB SUMMARY:

The Training and Development Specialist is responsible for developing and implementing training programs to enhance employee skills, performance, productivity, and quality of work within the organization. This role involves creating training materials, organizing training sessions, and assessing the effectiveness of training programs to ensure they meet the company's goals and objectives.

RESPONSIBILITIES:

● Design and implement training programs to address organizational needs and

objectives.

● Conduct needs assessments to identify skill gaps and develop training plans

accordingly.

● Create engaging and interactive learning materials, including presentations,

online modules, and handouts.

● Coordinate training sessions and workshops, including scheduling, logistics, and

participant communication.

● Evaluate training effectiveness through feedback surveys and assessments to

make improvements for future sessions.

● Stay current on industry trends and best practices in training and development

to ensure programs are up-to-date and relevant.

● Collaborate with subject matter experts and department managers to ensure

training aligns with organizational goals and objectives.

● Monitor employee performance and progress post-training to measure impact

on job performance and skills development.

● Provide coaching and support to employees to help reinforce learning and

ensure successful implementation of new skills.

● Maintain training records and documentation to track employee participation

and progress for reporting purposes.

KNOWLEDGE AND EXPERIENCE

ESSENTIAL KNOWLEDGE

● Develop and implement effective training programs using a variety of

methodologies, including workshops, digital learning modules, and experiential

learning opportunities

● Customize training programs to meet the needs and learning styles of adult

learners, incorporating strategies that promote self-directed learning and

practical application of knowledge

● Utilize Learning Management Systems (LMS) and e-learning platforms to

design, deliver, and track training programs for maximum accessibility and

exibility

● Create comprehensive training curricula that cover all necessary competencies

and skills for specic roles or departments within the organization

● Apply organizational development theory and practices to support

organizational growth, culture, and change management efforts through

training and development initiatives

● Stay current on trends and developments in training and education to

continuously innovate and improve training effectiveness

EXPERIENCE:

● Demonstrated alignment of training objectives with overall business goals

● Track record of developing successful training programs

● Experience in conducting needs assessments

● Designing curriculum

● Facilitating training sessions

● Evaluating the effectiveness of training interventions

● Competence in identifying training needs

● Creating engaging content

● Delivering training effectively

SKILLS AND ABILITIES

● Experience designing and executing successful training programs.

● Familiarity with traditional and modern training methods (mentoring, coaching,

on-the-job or in-classroom training, e-learning, workshops, simulations, etc.).

● Excellent communication and leadership skills.

● Ability to plan, multi-task, and manage time effectively.

● Strong writing and record-keeping ability for reports and training manuals.

● Good computer and database skills.Strong leadership and interpersonal skills.

● Excellent communication, presentation, and facilitation skills.

● Analytical and strategic planning abilities.

● Creative thinking to develop new training programs and initiatives.

● Adaptability and exibility to accommodate various learning styles and a

dynamic work environment.

EDUCATION

● Bachelor's degree in Human Resources, Business Administration, Education, or

related eld.

Creative Hospitality

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