Role Purpose

Reporting to the L&D Lead, you will play a central role in bringing our People Strategy, Athrú, to life - particularly across capability, leadership and change.

This is a hands-on, delivery-focused role with real scope to shape how people learn and develop in Coimisiún na Meán. You will be central to delivering an effective and efficient L&D service by providing high-quality administrative and operational support that builds employee capability.

You will work closely with colleagues across the People & OD team and with an array of external vendors to support programme/service delivery.

We are looking for someone who is adaptable, efficient and passionate about delivering exceptional support to the learners in the workplace. What makes this role distinctive:

Opportunity to play a hands-on role in developing employee and organisational capability.
Exposure to building a best-in-class L&D function through effective systems, technology and processes.
Scope to experiment with new and innovative approaches to training, learning and development.

About the Team/Division

The POD team is made up of three sub-teams: OD, Talent Acquisition, and People Operations. It includes a Director, three Assistant Directors, five Higher Executive Officers, four Executive Officers, and one Clerical Officer. The team sits within the Corporate Services Division alongside Governance, Finance & Procurement, Change & Business Improvement, International Affairs, and the Commission Secretariat.

Key Responsibilities

Assist in the provision of an effective L&D support service to meet the needs of employees at an individual, team and organisation-wide basis.
Support the L&D Lead in all required administration activities necessary to assess and decide upon individual and team applications for L&D funding.
Assist in the operational activity required to ensure the effective design and delivery of all L&D activity, including engagement with support vendors, communication to learners, etc.
Act as an effective administrator for the organisation's e-learning platform, Cornerstone, ensuring an impactful and easy-to-navigate user experience for all employees.
Enable the effective delivery of a range of leadership development programmes, services and initiatives, in areas including coaching, collaboration forums, bespoke training courses, etc.
Use digital tools and platforms to scale L&D initiatives across a hybrid workforce.
Support the evaluation of L&D initiatives, including gathering insights and using data to assess impact and inform continuous improvement.

The above is intended as a guide to the general range of duties and is intended to be neither definitive nor restrictive and is subject to review.

About You

Experience, Skills, Knowledge & Qualifications

Essential Criteria

(a) A minimum of 2 years of professional experience in a relevant role within an HR/L&D team or function.

(b) A qualification at Level 6 or higher on the National Framework of Qualifications (or equivalent) in a relevant area, i.e. HR Management, Business Management, Learning & Development, Organisational Psychology/Behavior, along with at least 1 year of professional experience in a relevant role within an HR/L&D team or function.
Strong interpersonal & communication skills.
A track record of being highly efficient and results-focused.
Experience in effectively supporting the delivery of projects and programmes.
Ability to work well on a team and on your own initiative, showing curiosity, adaptability and a willingness to try new approaches.
Strong organisational & planning skills, with the ability to manage competing priorities effectively.
An active interest in learning and development, and how it contributes to building organisational capability and performance.
Proficiency with MS Office applications.
Curiosity about data and insights, using feedback, metrics or evaluation to understand impact and improve outcomes.

Desirable Criteria

Experience in HR, OD, L&D within the public or civil service.
Membership of CIPD and/or L&DI.
Experience in administering Learning and/or HR technology.

Key Information

Benefits, Package & Pay

This position is offered on a Permanent basis.
Full time, 35 hrs per week.
Annual Leave: 23 days per annum. The role will be a hybrid role combining home and office working. Our current hybrid policy is 2 days in the office.
Our office is located at One Shelbourne Buildings, Shelbourne Road, Dublin 4, D04 NP20.
For a full list of benefits see our website here.
This position is graded at the Executive Officer scale.
Successful candidates will be appointed on the first point of the scale.

Citizenship Requirement

Eligible Candidates must be:

(a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or

(b) A citizen of the United Kingdom (UK); or

(c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or

(d) A non-EEA citizen who has a stamp 4 permission* or stamp 5 permission.

*Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent.

To qualify candidates must meet one of the citizenship criteria above at the time of application.

Application Process

If you are interested in applying for this position, please submit:

A CV (max 2 pages) and a Cover letter/personal statement (max 1 page) outlining why you believe your skills, experience and values meet the requirements of the position via here.
All positions require candidates to live in the Republic of Ireland or Northern Ireland.
Candidates who engage in canvassing will be disqualified and excluded from the process.

Late applications or applications not received through the correct channel, as indicated above, will not be considered.

For queries related to the application or selection process related to this role, please contact cnam@cpl.ie

Competencies

Please see the competencies below that will be assessed at interview stage for this competition. For more information on the competencies visit our Frequently Asked Questions.

People Management
Analysis and decision making
Delivery of Results
Interpersonal and Communication skills
Specialist Knowledge, Expertise and Self Development
Drive & Commitment to Public Service Values

Privacy Notice

Coimisiún na Meán (An Coimisiún, CnaM, we, our) processes the personal data arising as a result of its recruitment campaign. The Data Controller is CnaM, and the Data Processor appointed by CnaM to conduct the recruitment process is CPL. The Data Controller’s contact details are - Data Protection Officer, Coimisiún na Meán 1 Shelbourne Buildings, Shelbourne Road, Dublin 4, D04 NP20, Ireland.

Email: dpo@cnam.ie Phone Number: 01 963 7755

CnaM will process the personal data collected during the recruitment process for the purpose of the review, consideration and selection of applications and the contacting of applicants. Third party recipients may include CnaM representatives. CnaM does not transfer personal data outside of the EU or EEA.

CnaM’s legal bases for collecting and processing this data may include:

- Contract - where the processing is necessary for the performance of a contract, or in order to take steps at the request of the data subject prior to entering into a contract

and/or

- Consent - where you have given explicit consent to the processing (e.g. reasonable accommodations)

The personal data processed will be stored securely. This data will be stored for a maximum of 12 months in the event of an unsuccessful application. Applicants have the right to access their data and to rectify any inaccuracies in their data. To do this, please write to the Data Protection Officer at the address listed above.

Applicants have the right, where appropriate, to the erasure of their data and/or a restriction on processing of their data. In addition, data subjects have the right to lodge a complaint with the Data Protection Commission. Our full Data Protection Statement is available here: https://www.cnam.ie/governance/data-protection-privacy/privacy-statement/

Selection Process

The selection process will include:

Shortlisting of candidates based on the information provided in their application, assessed against the specified criteria for the role. Candidates shortlisted will be invited to a competency-based interview which will be conducted in person at our Dublin office.

Reasonable Accommodations

Reasonable accommodations will be provided, if required, during the recruitment process. To discuss and request reasonable accommodations in confidence please contact amckiernan@cnam.ie

Coimisiún na Meán is an equal opportunities employer. We welcome applications from candidates with diverse backgrounds and are committed to championing an inclusive and diverse workforce which reflects modern Ireland. We work to create a culture where everyone has equal access to opportunity and feels comfortable to be their authentic selves at work.

Closing Date: 18th August 2026, 3:00pm

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