Posting Description

Business Line: Training & Development – Personal & Commercial

Hours Per Week: 35 (Full-Time)

Locations: Ontario, Alberta or BC – Any Location, Hybrid Setting (https://www.nfp.ca/about-nfp/find-an-office)

Job Details: Full-Time, Permanent Position, Current Vacancy

Wage Transparency: The base salary range for this position is $55,000 to $75,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

About The Role

The Training Specialist partners with the Learning & Development team to design, develop, and deliver effective instructor-led and eLearning programs for our entry-level insurance professionals. Leveraging adult learning principles and modern learning technologies, you will create engaging learning experiences that build technical expertise, support employee development, and drive business success.

What You’ll Do

Design clear learning objectives that align with business goals and employee development needs.
Collaborate with subject matter experts to gather, validate, and organize content for training programs.
Develop, implement, and maintain engaging eLearning and blended learning solutions using Articulate 360, Easygenerator, and related learning technologies.
Create and administer assessments, evaluations, and feedback tools to measure learning effectiveness and knowledge retention.
Partner with Learning & Development team members and business stakeholders to support training initiatives and continuous improvement efforts.
Design practical, task-based learning experiences that build technical expertise, confidence, and performance in insurance-related roles.
Monitor and update learning content to ensure accuracy, regulatory compliance, and alignment with business processes.

What You Bring

Expert knowledge of Personal and Commercial Auto and Property insurance products and operations.
Active RIBO licence, Alberta insurance licence, and/or Chartered Insurance Professional (CIP) designation.
Certificate in Adult Education, Instructional Design, Learning & Development, Coaching, or equivalent combination of education and experience.
Minimum 5 years of insurance industry experience.
Minimum 3 years of experience delivering formal training, facilitation, coaching, or adult learning programs.
Working knowledge of Epic and Applied Rating Services (ARS).
Experience developing eLearning content using Articulate 360, Easygenerator, or comparable learning management and authoring tools.
Strong communication, facilitation, and stakeholder management skills.

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.

Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K, and U.S. office locations. To learn more, please visit https://nfp.ca

What’s In It For You

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.

A hybrid environment approach that keeps the best interests of our staff and our clients in mind
Annual bonus plan for all employees
Matching RRSP plan of 5% of salary
Referral Commission Plan
Generous benefits plan including Health Care Spending Account starting on the first day of employment
Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
Reimbursement of license fees and professional membership dues
A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration

Our employees are the foundation of our success.

NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.

Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward.

Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including Women in Insurance Cancer Crusade (WICC), Food Banks Canada, Indspire Canada and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.

Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial Intelligence Disclosure: A.I. is not being used to screen, assess, or select applicants for the position.

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