Member Engagement & Training Specialist
Reports to: CEO

The Member Engagement & Training Specialist leads IABH’s member services, policy analysis, conferences, trainings, committee coordination, and continuing education programming. This role ensures strong member communication, engagement, and professional development opportunities aligned with association policy priorities. This position works closely with the COO and VP of Finance in coordination with the CEO and Government Relations & Policy Analyst.

Duties and responsibilities are listed below but are not to be considered all-inclusive or exclusive solely to this position.

Member Engagement

· Serve as primary liaison for member services and inquiries.

· Manage committees and workgroups (scheduling, materials, minute-taking, follow-up).

· Develop member engagement strategies to increase retention and participation.

· Maintain membership database and communication calendar.

Policy

· Collaborate with the advocacy team on the Association legislative agenda.

· Review and analyze proposed legislation impacting the behavioral health field.

· Analyze State Agency actions, rules, and regulations to advise membership on benefits and detriments of each.

Communications

· Draft and distribute newsletters, policy updates, minutes, and event communications.

· Maintain member-facing calendar and website updates.

· Collaborate with the Public Policy team to disseminate advocacy updates.

Training

· Coordinate training events and schedule.

· Recruit presenters and speakers for trainings.

· Ensure CEU credits and compliance for attendees.

· Work with VP of Finance for trainings revenue.

Administrative Coordination· Assist COO with calendar coordination related to member events.· Coordinate event budgets in partnership with VP of Finance.· Support cross-departmental planning and coordination in conjunction with COO.· Assist and collaborate with the Executive Team on planning, organization, and execution of Annual Conference.

Qualification

· 5+ years experience in management, training coordination, or member services preferred.

· Experience with planning conferences or professional events preferred.

· Experience with CEUs or continuing education processes preferred.

Required Skills

Strong project management, organizational, and time management skills.
Excellent interpersonal, relationship management, and communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Competency with Microsoft Office Suite and project management tools.
Ability to interact effectively with people of diverse backgrounds.
Valid Illinois driver’s license and ability to travel (up to 40%).
Lift up to 50 lbs.

Competitive Compensation and Benefits

The Illinois Association for Behavioral Health (IABH) values its employees and provides an inclusive and diverse work environment where dedicated employees can make a difference. We are committed to engaging and rewarding our employees in meaningful ways. For eligible employees, we provide a total rewards package that includes:

· Health insurance, 99% paid by IABH

o Including dental, vision, life, short-term and long-term disability, dependent life insurance and worker’s compensation insurance paid in full by IABH.

· Self-Managed Paid Time Off – including 13 holidays.

· SEP-IRA Retirement Plan starting after 6 months of employment.

· Work from home/remote with our office located in Springfield, IL.

Work Environment

This is a full-time, remote position with our office located in Springfield, IL. All applicants must be Illinois residents. This position requires occasional participation in-person meetings and events. Email cover letter and resume to jud@ilabh.org.

IABH provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Pay: $50,000.00 - $65,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance

Education:

Bachelor's (Required)

Willingness to travel:

50% (Required)

Work Location: Remote

Illinois Association for Behavioral Health (IABH) jobs

Member Engagement & Training Specialist