As a Senior Learning & Development Specialist, you’ll lead the design, development, and delivery of impactful learning programs for Bosta’s diverse workforce. This job brings fresh thinking, modern learning methods, and measurable results to how we develop talent from operations to leadership.

Job Responsibilities

Participate in forming Learning Strategy and be responsible for Needs Analysis, Partnering with leaders to translate business priorities into targeted learning solutions
Program Design & Facilitation: Create, design and facilitate blended programs as Classroom, virtual, microlearning programs that engage and inspire
Integrate new tools and approaches of Learning Innovation such as gamification, social learning, and AI-powered adaptive learning
Support initiatives that build future leaders and strengthen career pathways through Leadership succession planning and Career Development
Evaluation & Continuous Improvement - Measure effectiveness of Learning and Development programs using learning analytics and impact assessments. Assure making data driven enhancements
Collaborate closely with managers, HRBPs, and external vendors to ensure learning is relevant, high-quality, and aligned with Bosta Value Proposition
Oversee the L&D calendar, budget, and records (via LMS) for transparency and efficiency

Qualification & Experience

Bachelor’s degree in HR, Instructional Design, Education, Psychology, or related field
5-7 years in L&D, including experience in learning design, facilitation, and strategy execution
Expertise in instructional design, adult learning principles, and blended learning environments
Proficiency with LMS platforms and e-learning tools
Strong facilitation, presentation, project management, and stakeholder management skills
Analytical mindset and experience measuring training ROI
Familiarity with microlearning and evolving learning trends

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Learning and Development Manager