Job Overview

Jet Mortgage is seeking an experienced Wholesale Training Manager to support the continued growth of our wholesale platform, with a strong emphasis on Non-QM products. This role is critical to ensuring consistent onboarding, product knowledge, and execution of excellence across sales, operations and credit. Prior mortgage training experience required in Wholesale lending. This is a highly visible role with a direct impact on production, quality, pull through and broker confidence.

Location: Remote (Must be able to support team members in different time zones.)

Key Responsibilities:

Sales Support

Train Wholesale Account Executives, Underwriters and Account Managers on products, systems, guidelines, and pricing
Support sales effectiveness by reinforcing product positioning, scenario structuring, and broker communication best practices
Partner with Sales Leadership to align training with production goals, initiatives, and market strategies
Provide ongoing training to support new product launches, guideline changes, and sales campaigns

Operations Support

Train Operations, and Underwriting, on wholesale processes, workflow efficiency, and quality standards
Reinforce best practices to improve turn times, file quality, and compliance
Collaborate with Product, Credit, Compliance, and Secondary teams to ensure training reflects current guidelines and regulatory requirements
Assist with remediation and targeted training to address performance gaps or quality findings

Training Development & Delivery

Design and facilitate onboarding and ongoing training programs for Sales and Operations roles
Develop and maintain training materials including presentations, job aids, guides, SOPs, and videos
Deliver engaging live, virtual, and recorded training sessions
Track training participation and effectiveness and provide reporting to leadership
Other duties as assigned

Qualifications

5+ years of mortgage industry experience with strong wholesale channel knowledge
Wide product knowledge with heavy emphasis on Non-QM programs
Prior experience in mortgage training
Strong understanding of wholesale lending workflows, guidelines, and compliance
Excellent facilitation, presentation, and communication skills
Experience supporting both Sales and Operations teams
Strong organizational, analytical, and problem-solving skills
High attention to detail and process discipline
Ability to influence cross-functional teams
Comfortable operating in a fast-paced, evolving environment

Time Zone Requirement

Availability to work business hours aligned to support internal teams and external partners

We provide you:

Competitive pay

Medical, Dental and Vision Benefits

Paid Vacation

Sick time

401(k) Plan

Jet Mortgage is a DBA of Home Mortgage Alliance Corporation (HomeMac)

Job Type: Full-time

Pay: $74,000.00 - $88,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Are you able to support employees in different time zones and vary your work schedule accordingly?

Experience:

Wholesale Sales and Operation Training : 5 years (Required)

Work Location: Remote

Jet Mortgage a DBA of Home Mortgage Alliance Corporation jobs

Training Manager- Wholesale Mortgage Lending