About the Role:

You’ll lead core people processes that support a high-performing, fully remote team—spanning onboarding, leveling, compensation planning, employee experience, learning and development, and compliance. This is an ideal role for someone who thrives in a builder environment and enjoys crafting scalable, equitable people systems that align with our culture and values.

You’ll also work closely with Talent Acquisition to ensure hiring transitions smoothly into long-term employee success.

What You’ll Own:

Core People Operations

Enhance and lead onboarding programs that create a best-in-class employee experience and accelerate ramp-up.
Own and evolve our performance management cycles (quarterly and annual)—including goal setting, feedback, review calibration, ratings, and post-review action planning.
Maintain and scale leveling frameworks and promotion processes that support clarity and mobility.
Manage compensation bands, pay-for-performance practices, and ensure equitable pay decisions.
Support bonus and merit planning by aligning performance, compensation, and growth opportunities.
Lead core HR systems (e.g., Rippling, SharePoint), ensuring streamlined processes and clean data.
Draft and update policies and handle employee relations.
Ensure compliance across U.S., Canada, and LATAM jurisdictions (with support from vendors/advisors).
Manage employee benefits, open enrollment, broker relations, etc.
Build regular feedback loops and surveys to capture employee sentiment and drive improvements.
Collaborate with leadership on headcount planning, workforce structure, and org effectiveness.
Contribute to DEI by embedding inclusive and equitable practices into every people process.

Learning & Development

Work closely with the leaders to identify development needs based on performance trends and feedback themes.
Manage L&D platforms or stipends; support self-directed and manager-led development.
Build company specific L+D programs to enable manager and team member capability and internal mobility.
Partner with leaders on skill-building initiatives that align to team and company goals.

You Might Be a Fit If You Have:

5–8+ years of experience in people operations, preferably in consulting, professional services, or project-based firms.
A track record of building frameworks and processes from the ground up.
Strong knowledge of leveling, compensation structures, and performance management.
Clear communication, project management, and stakeholder alignment skills.
Hands-on experience using HR systems like Rippling, SharePoint, or similar.
Ability to operate independently in a fully remote, growth-oriented environment.

Bonus:

Experience supporting international or LATAM-based teams across HR or compliance.

Cuesta Partners jobs

People Operations Lead