HEAD OF LEARNING & DEVELOPMENT

LONDON

EXPERIENCE-LED. FAST-GROWING. PEOPLE-FOCUSED. BLANK CANVAS.

What’s in it for you?

Salary up to £70,000
Genuine opportunity to build an L&D function from scratch
High visibility role with real influence across the business
Work closely with senior leadership during a major growth phase
Backing and investment to modernise people practices properly
A business that values operational reality over corporate process
Opportunity to shape leadership capability across a multi-site estate

Who are they?

This is a modern leisure and hospitality business built around entertainment, hospitality, and social experiences all under one roof. With significant investment secured and ambitious expansion plans ahead, the business is entering a major period of growth and transformation. They’re focused on building a stronger, more consistent culture across the estate, improving leadership capability, and creating people practices that genuinely support operational performance. Fast-paced, commercially minded, and operationally driven, this is a business that wants practical solutions, not training for the sake of it.

What will you get up to?

Build and implement the L&D strategy from the ground up
Audit existing training across the business and identify capability gaps
Develop leadership and management development programmes that actually land operationally
Create practical tools, frameworks, and learning resources managers will genuinely use
Partner closely with HR and Operations to improve performance and consistency across sites
Embed learning into day-to-day operations rather than standalone training sessions
Review and streamline existing external training provision
Challenge where training isn’t the real issue and influence better business decisions
Help shape a high-performing culture as the business continues to scale

What are we looking for?

Proven experience building or transforming L&D functions
Strong background in hospitality, leisure, retail, or other multi-site operational environments
Comfortable operating in a standalone, hands-on role
Someone commercially aware who understands how learning impacts performance
Confident stakeholder manager who can challenge constructively when needed
Pragmatic, adaptable, and able to work at pace
A visible operator who understands what works on the floor, not just on paper

The best people aren't looking. But you might be.

Sound great? Please apply below. Not for you? We will help you with your next move. Get in touch via our website.

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Head of Learning and Development