About Origence

With 30 years at the forefront of fintech innovation, we specialize in SaaS lending solutions that lead the industry. Our core mission is customer-centric, focusing on empowering Credit Unions across the United States with the tools to offer accessible, competitive lending services. We're deeply committed to enhancing the financial ecosystem for a broad network of credit unions, members and auto dealers. We invest in our greatest assets, our employees, and foster a culture of innovation and ownership through freedom and responsibility. We celebrate fiscal accountability, operational rigor and efficiency to create a sustainably healthy and robust business for the long term.

The Manager, Learning and Development will lead the design, implementation, and management of learning and development programs within the Origence Lending Services (OLS). This role involves identifying training needs, developing comprehensive training programs, and ensuring that employees have the skills and knowledge necessary to excel in their roles. The Learning and Development Manager will work closely with various departments to align training initiatives with business objectives and foster a culture of continuous learning.

MUST BE LOCATED IN THE DENVER, CO/GREENWOOD VILLAGE, CO AREA

What You’ll Be Doing

Training Program Development:
- Develop and implement training programs that meet the learning objectives of OLS unit and align with business strategy.
- Create high-impact training using techniques that maximize learner participation, comprehension, and application of the material.
Needs Assessment:
- Conduct training needs assessments to identify skill gaps and areas for development.
- Collaborate with department heads and managers to determine training priorities and objectives.
Training Delivery:
- Design and deliver a variety of training formats, including classroom training, e-learning, workshops, and on-the-job training.
- Utilize innovative training solutions such as social networking tools and virtual training to enhance learning experiences.
Evaluation and Improvement:
- Monitor and evaluate the effectiveness of training programs, using feedback and performance metrics to make continuous improvements.
- Stay updated with current learning and development trends and best practices to ensure the BPO unit remains competitive.
Stakeholder Engagement:
- Act as a strategic partner to internal and external stakeholders, building strong relationships and understanding their training needs.
- Communicate training program progress, challenges, and outcomes to stakeholders effectively.

Education

The Ideal Candidate:

Bachelor’s degree in Education, Business Administration, or a related field. A Master’s degree is preferred.

Technical Skills

Minimum of 5 years of experience in learning and development, with at least 2 years in a managerial role.
Proven experience in managing training programs within a BPO or similar environment.

Specialized Skills

Expertise in learning management systems (LMS) and e-learning platforms.
Strong understanding of instructional design and adult learning principles.
Excellent leadership and team management skills.
Strong analytical and problem-solving abilities.
Effective communication and stakeholder management skills.

Preferred Qualifications

Certifications in relevant learning and development methodologies (e.g., CPLP, CPTM).
Experience with performance management and talent development strategies.

Why You Should Apply

Flexible Working Environment
Paid Time Off
401k (8% match)
College Tuition Benefits/ Tuition Reimbursement
Good Benefits options
Company Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.

The starting salary range for this full-time position in Greenwood Village, CO is $94000 - $118100 per year. This base pay will take into consideration internal equity, candidate’s geographic region, job-related knowledge and experience among other factors. Origence maintains a highly competitive compensation program. Under company guidelines, this position is eligible for an annual bonus to provide an incentive to achieve targeted goals. Bonuses are awarded at company’s discretion on an individual basis.

Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individuals’ qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.

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Manager, Learning & Development