About the Role

The Learning Partner is a strategic role within the Learning & Development team, dedicated to supporting the development needs of key contracts across the Commercial & Industrial (C&I) division. Acting as the vital link between operational delivery and learning strategy, this role ensures that learning initiatives are tailored to contract-specific requirements and drive performance, compliance, and capability development.

Location: Remote - Midlands Region ideally

Hours: Monday to Friday – 37.5 hours per week

Salary: Competitive salary on offer

What we offer:

24 Days Holidays plus bank holidays
Company Pension
Company Vehicle
Death in Service
Employee Assistance / wellness Programme

What you will be doing

Strategic Learning Support

Partner with operational leaders across the C&I division to diagnose learning needs aligned to contract goals and performance data.
Shape and deliver strategic L&D plans tailored to C&I contract requirements, covering compliance, technical skills, behavioral development, and leadership capability.
Represent L&D in contract reviews, client meetings, and regulatory audits for C&I contracts.

Learning Programme Design and Delivery

Design and deliver bespoke learning programmes, inductions, and sessions that enhance capability and drive continuous improvement within C&I operations.
Adapt learning and coaching strategies to meet localised needs across the Depot Network, Business Development, Rail, AQS, and Utilities.
Embed Lanes’ values and leadership behaviors into all learning content for the C&I division.

Evaluation and Impact

Evaluate learning effectiveness using robust methods aligned to the Kirkpatrick Model.
Report outcomes and ROI, leveraging data and insights to inform decisions and demonstrate impact within C&I contracts.

Compliance and Quality Assurance

Collaborate with HSEQ and the Training & Competence Manager to maintain training compliance across C&I operations.
Support external audits and regulatory checks by providing evidence and narratives of learning impact.

Stakeholder Engagement and Influence

Act as the primary L&D contact for assigned C&I contracts.
Champion a culture of learning, influence operational buy-in, and build strong relationships across diverse teams within the C&I division.

Knowledge Required

CIPD Level 5 qualification or equivalent
Proven experience in a business-partnering L&D role
Demonstrated experience in leading complex learning programs
Project management skills
Experience with learning technology platforms and digital learning solutions
Strong background in training needs analysis and programme design
Proven track record in stakeholder management at senior levels
Coaching qualification (desirable)
Prince2 or equivalent Project Management certification (Desirable)
Advanced facilitation certifications (Desirable)
Previous exposure to ISO standards (Desirable)
Experience in utilities or related industrial sector (Desirable)
Change management qualifications (Desirable)
Digital learning design expertise (Desirable)
Knowledge of water utilities operations (Desirable)

About the Lanes Group

Lanes Group is a leading nationwide utility services provider with over 3,500 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £500 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

Strictly no agencies please

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Learning Partner

Learning Partner