Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

We are seeking a visionary and strategic Senior Director of Learning & Development (L&D) to lead our global learning initiatives, technology, measurement, and overall employee learning and growth experience. This role will be instrumental in shaping our development and career strategy, fostering a culture of continuous learning, and ensuring our employees have the skills and capabilities to drive business success as our industry and company transforms.

The ideal candidate will possess a deep understanding of adult learning principles, behavioral science, instructional design, and emerging L&D technologies, with a proven track record of developing and implementing impactful learning programs at scale. The ideal candidate will also possess a passion for engaging with stakeholders to understand their priorities and opportunities to create impactful, creative solutions.

The Impact You'll Have

Strategic Leadership
- Develop and execute a comprehensive global L&D strategy aligned with organizational goals and business objectives.
- Identify critical skill gaps and future capability needs across all levels of the organization.
- Drive a culture of continuous learning, growth, and innovation.
- Create buy-in across the enterprise, building key internal relationships and co-creating communication and engagement strategies that convey our investment in employee development and career growth
- Design and implement career development frameworks and pathways to support employee growth and retention.
Program Design & Implementation
- Oversee the design, development, and delivery of innovative, scalable, and engaging development, learning, and career solutions (e.g., onboarding, technical training, leadership development, sales training, professional skills) tailored to employees ranging from entry level to C-suite.
- Leverage a blended learning approach, incorporating e-learning, instructor-led, virtual, and experiential learning.
- Implement and optimize learning platforms (LMS) and other learning technologies, including exploring AI-driven solutions.
Team & Stakeholder Management
- Lead, mentor, and develop a high-performing L&D team.
- Build strong relationships and collaborate effectively with senior leadership, HR business partners, and department heads to ensure learning solutions address real-time business needs.
- Manage strategic partnerships with external vendors and training providers.
Measurement & Impact
- Establish robust metrics and KPIs to evaluate the effectiveness and ROI of L&D programs.
- Utilize data analytics to inform decisions and connect the dots, continuously improve learning experiences, and report on outcomes to senior leadership.
Budget & Resource Management
- Manage the L&D budget effectively, ensuring cost-efficient allocation of resources.

Qualifications

10+ years of progressive experience in Learning & Development, preferably in technology or media.
Demonstrated expertise in designing, implementing, and evaluating large-scale learning strategies and programs.
Proven ability to lead and develop a team of L&D professionals.
Strong understanding and practical experience with various learning technologies, including Learning Management Systems (LMS) and content authoring tools.
Exceptional communication, presentation, and facilitation skills, with the ability to influence and engage stakeholders at all levels.
Analytical mindset with a strong ability to leverage data to drive decisions and demonstrate program impact.
Experience in a fast-paced, agile environment, with the ability to adapt to changing business needs.
Bachelor's degree in Human Resources, Organizational Development, Education, or a related field; Master's degree preferred.
Relevant professional certifications (e.g., Agile, CPTM, Coaching) are a plus.

Additional Information

Enabling your best to power a better media future. Our comprehensive benefits package (including health & wellness plans, 401(k) retirement coupled with a Nielsen match, a generous paid time off policy, company provided car for those who qualify, and if eligible, a discretionary incentive/bonus) is designed to be inclusive for all employees and families, and we take pride in ensuring that employees are rewarded holistically for the role they are doing and their performance.

A reasonable estimated salary range for a new employee has been provided. It would be adjusted based on each employee's geographic location. The position of each employee within a compensation range at Nielsen is dependent on several individual circumstances, such as experience, training, certifications and other business requirements/needs.

Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class.

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

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Senior Director, Learning & Development

Senior Director, Learning & Development