Job Title: Learning and Development (L&D) Specialist

Department: Human Resources

Reports To: HR Manager

Job Summary: As a Learning and Development (L&D) Specialist at ERMG, you will be responsible for identifying training needs, and designing, and delivering training programs to enhance the skills and performance of employees. You will work closely with various departments to ensure that learning initiatives align with business goals and promote a culture of continuous improvement.

Responsibilities:

Training Needs Analysis:

Conduct training needs assessments by consulting with managers and employees.
Analyze performance gaps and identify areas requiring development.

Program Design and Development:

Design and develop comprehensive training programs, including e-learning, workshops, and on-the-job training.
Create engaging and effective training materials such as manuals, guides, and e-learning content.

Training Delivery:

Facilitate training sessions using a variety of instructional techniques to accommodate different learning styles.
Coordinate and oversee external training providers as needed.

Evaluation and Feedback:

Develop and implement evaluation methods to assess the effectiveness of training programs.
Collect and analyze feedback from participants and use it to improve future training sessions.

Collaboration and Support:

Work with department heads to ensure training initiatives align with organizational goals.
Provide support and guidance to managers and employees on career development and training opportunities.

Work Conditions:

Office-based with occasional travel to training sites and external events.
Fast-paced environment with tight deadlines and evolving priorities.

Competencies and Skills:

Strong instructional design and delivery skills.
Excellent communication and presentation abilities.
Analytical mindset with the ability to assess training effectiveness.
Strong organizational and project management skills.
Ability to work collaboratively with various departments.

Requirements:

Bachelor’s degree in Human Resources, Education, or a related field.
3-5 years of experience in a learning and development role.
Experience in designing and delivering training programs.
Knowledge of instructional design principles and adult learning theories.
Proficiency in using e-learning platforms and training software.
Excellent written and verbal communication skills.
Strong interpersonal skills and the ability to build relationships at all levels of the organization.

Career Path: The Learning and Development (L&D) Specialist role offers opportunities for career advancement within ERMG, with potential progression to senior HR positions such as Senior L&D Specialist, L&D Manager, or HR Manager based on performance, experience, and organizational needs.

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