At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

Provide and support leadership, management and professional development programs as part of Hawaiian Airlines’ new Learning and Development team to support leaders and managers at all levels using sound instructional design and facilitation methodology.

Key Responsibilities

Under the guidance of the Manager:

Design, develop and deliver formal competency-based learning programs including, but not limited to, leadership, management, and employee professional development, known leadership models, sound instructional design methodology, and effective evaluation.
Evaluate course content and learning methods with an eye toward continuous improvement and learning effectiveness.
Conduct focus groups, informational interviews, and more as part of continued needs analysis, to keep a consistent pulse on the business needs to provide developmental support for employees of all levels.
Assist in fostering a learning culture within the team and organization, in support of Hawaiian Airlines mission, vision and values.
Act as a role model for positive and effective working relationships with co-workers, supervisors, department heads, and outside training consultants demonstrating our purpose & values at the forefront.
Drive data analytics and reporting around learning objectives and business needs.
Performs all work duties and activities in accordance with HA policies and guidelines.
Other Duties as assigned

Minimum Requirements

Bachelor’s degree, preferably in organizational development, business, or education or a combination of education, training and experience are acceptable in lieu of the degree.
Minimum of 3 years’ experience in facilitating training and/or education delivery, or public speaking; excellent delivery and platform skills. Experience facilitating training in a virtual capacity as well as classroom based.
Knowledge of adult learning theories, practices, and approaches.
Knowledge in instructional design methodology including needs analysis, design, development, implementation and evaluation
Strong analytical skills to identify the needs of the workplace, associates, work settings and work processes through quantitative and qualitative data to assist in designing training solutions, resulting in improved performance.
Highly organized and detail-oriented with experience handling complex calendar and class schedules, registrations and communications, rosters, evaluations, completions data and event support.
Excellent knowledge of PC-based computer systems (MS Office Suite)
Ability to interact with multiple levels of management and excellent customer service and support skills.
Self-directed with the ability to assimilate large amounts of information quickly and capable of keeping pace with fast-changing learning industry preferred
Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.
In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country citizenship and birthplace.
Must be legally authorized to work in the United States, for any employer, without sponsorship. Hawaiian Airlines will not sponsor applicants for nonimmigrant or immigrant employment visas or status for this position.

At Hawaiian Airlines, we are dedicated to offering a comprehensive total rewards package that aims to attract, engage, and retain the finest talent in the industry. Our rewards structure is thoughtfully designed to include a competitive base salary coupled with variable compensation opportunities. This balanced approach ensures a fulfilling and lucrative work environment, aligning individual achievements with the broader organizational success.

Please note that the provided salary information serves as a general guideline. Our salary is determined by a candidate's experience and qualifications as well as market and business considerations. The expected pay range is $65,600 - $86,100.

Preferred Qualifications

5 or more years experience in facilitating training and/or education delivery.
Certifications in L&D, Talent disciplines, OD or Leadership and/or Employee Professional Development
Experience with Learning Management Systems (LMS), delivery platforms or tracking and reporting systems for TD/L&D Program participation and completion. Data analytics proficiency in learning effectiveness.
Graduate degree in organizational development, business, or education or some combination of education, training and experience in lieu of the degree

About Hawaiian Airlines

Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 16 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.

Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi's best employer by Forbes in 2022 and has topped Travel + Leisure’s World’s Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

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Senior Specialist, Learning & Development