We are hiring for a Assistant Manager Learning and Development with a Retail Conglomerate
Location Riyadh Saudi Arabia
Note: Only Arabic speaking candidates apply for this job
Job Description
Training Design and Development: • Collaborate with stakeholders to assess training needs and identify skill gaps within the retail workforce. • Formulate and publish the annual and monthly training calendars for the territories in consultation with the Head of L&D in a timely manner. • Design, develop, and update training materials, modules, and resources to address specific learning objectives. • Create engaging and interactive training sessions that utilize various instructional methods, including e-learning, workshops, role-playing, and simulations. 2 Implementation and Facilitation: • Conduct training sessions for new hires, current employees, and management staff, both in-person and through virtual platforms. • Foster an inclusive and positive learning environment that encourages participation and knowledge retention. • Ensure training content is with organization and industry best practices. • Utilize various training methods, such as workshops, seminars, e-learning, webinars, and in-person sessions. • Deliver training content in an engaging and interactive manner to ensure effective knowledge transfer. • Coordinate training schedules, venues, and resources. • Manage training logistics, including registration, materials, and technical setup etc. for various training deliveries.
3 Performance Enhancement: • Work closely with store managers to identify areas for improvement within their teams and develop tailored training plans. • Provide coaching and support to employees seeking skill development or performance improvement. • Monitor employee progress and provide feedback to both individuals and management.
4.Training Assessment and Evaluation: • Evaluate training effectiveness for each program delivered and maintain in records. • Implement assessments and quizzes to measure training effectiveness and knowledge retention. • Analyse training outcomes and gather feedback from participants to continuously improve training programs. • Make data-driven recommendations for program enhancements based on assessment results and feedback.
5 Training Administration: • Maintain accurate records of training activities, attendance, and participant feedback. • Prepare and maintain training records on monthly/ quarterly/ annual basis. • Prepare and publish learning dashboard, reports on training activities, participation rates, performance improvements, scores, and outcomes to Head L&D and related stakeholders.
6 Collaboration and Reporting: • Work closely with Head of L&D, and Retail team to align training initiatives with overall business goals. • Collaborate with subject matter experts to ensure training content accuracy and relevance. Technology Integration: • Leverage learning management systems (LMS) and e-learning platforms to manage and deliver training content. • Stay proficient in using various training technologies and tools. Leadership and Development: • Provide guidance and mentorship to training coordinators and facilitators, if applicable. • Continuously develop own skills and knowledge in the field of training and development.
