Job Summary
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking, organized, and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, then please read on!
THE ROLE
The Manager, Learning & Development works on the People Operations & Programs team based in Los Angeles, CA, and partners across divisions to design, build, and deliver learning programs that develop skills and capabilities, drive engagement and performance, and provide results for a highly decentralized organization.
This role partners closely with divisional HR leaders and managers to help translate people and business needs into practical learning solutions, with a focus on manager development. The ideal candidate combines consulting, facilitation, and program-building skills with experience in human resources and learning and development.
It’s important that this person can apply consulting and employee development best practices and trends, while maintaining knowledge of emerging approaches so learning solutions and programs drive lasting impact.
What This Role Will Do
- People Manager & Leadership Development: Design, build, and deliver manager and leader development programs and initiatives, under the guidance of the Director, Learning & Development, and in alignment with organizational priorities. These programs focus on core people manager skills such as feedback, communication, performance management, and leading through change, and support the evolution of the manager learning and development journey.
- Learning & Development Consulting: Partner with divisional HR leaders and people managers to assess people and business needs, identify capability gaps, and translate those needs into practical, scalable learning and development recommendations.
- Facilitation & Delivery: Facilitate engaging in-person and virtual learning experiences for employees across the organization, with a focus on people manager development, utilizing best practice techniques to drive engagement, comprehension, and application of learning, while creating a supportive, inclusive, and collaborative learning environment.
- HR Training & Development: Partner closely with HR teams to enable manager and team development, serving as a thought partner and resource in employee development, and delivering targeted training offerings for HR audiences. Up to 25% travel required.
- Program Operations: Guide and execute operational and administrative responsibilities to support end-to-end learning and development initiatives, in partnership with team members.
- Program Evaluation & Continuous Improvement: Develop an understanding of organizational priorities to ensure learning and development efforts support business goals; leverage participant and stakeholder feedback and employee engagement data to iterate, improve, and propose new programs and resources.
- Enterprise Learning Consistency: Operate as an integral member of the organization’s Learning & Development Center of Excellence, led by the Director, Learning & Development, by ensuring consulting, learning solutions, facilitation, and delivery are guided by scalable learning approaches and frameworks, while remaining flexible to the needs of decentralized and global teams.
What This Person Will Bring
- Minimum of 5 years of progressive learning and development experience, with demonstrated experience building and facilitating people manager development programs in complex organizations.
- Bachelor’s degree in a related field, advanced degree a plus.
- Experience working in a consultative L&D or HR role, with an understanding of HR functions and scope, assessing people and business needs, identifying gaps and supporting the execution of timely, scalable solutions.
- Strong background in people manager development, including key skill areas such as feedback, coaching, communication, and performance management; direct people manager experience a plus.
- Knowledge of leadership development and management training needs, with experience applying modern adult learning theories and broader learning & development and organizational development best practices.
- Excellent communicator (written and verbal) and facilitator, with a demonstrated ability to engage diverse stakeholder groups, including people managers and HR partners.
- Strong partnership, problem-solving, and organizational skills, with the ability to execute in a fast-paced environment.
- Proficiency in Microsoft PowerPoint, Word, and Excel, with experience creating materials that support learner and stakeholder engagement.
- Ability to work closely with others and build positive working relationships with a diverse group of internal and external stakeholders, while managing multiple priorities and projects.
- Can thrive in a hybrid role with weekly on-site expectations.
- A great attitude, proactive approach, and commitment to working hard while having fun!
Benefits & Perks
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
- HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
- YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
- WEALTH: 401(k) program with company match, stock reimbursement program
- FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
- CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- OTHERS: Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
,CA
The Expected Compensation For This Position Is
$96,000.00 USD - $120,000.00 USD
- Pay is based on a number of factors including market location, qualifications, skills, and experience.
Live Nation Entertainment will never request payment, or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
