This is a highly unique role that covered performance, learning, talent development and programme management.
Reporting to the L&TD Manager, this role plays a key role in designing, delivering and evaluating strategic performance, learning and talent development initiatives aligned to the business' people and business priorities.
Working closely with stakeholders across the business, this role translates strategic priorities into practical interventions, ensuring a high-quality employee experience and measurable business impact. The postholder will also contribute to the ongoing development of the L&TD offering, leveraging best practice and external insights to continually improve what we do and how we do it.
The role owns a portfolio of talent development and capability building projects alongside playing a key role in the Performance Evaluation and Development Programme.
It is perfect for candidates who have worked in small-medium sized Financial and Professional Services business who have solid experience in performance evaluation as well as good exposure to learning and talent management. Candidates also need to be able to work on numerous programmes/projects at any one time and contribute to the development of the function.
The key responsibilities of this role sit across five areas:
Strategic learning and talent programmes
- Deliver strategic development interventions in response to organisational priorities, capability needs and workforce trends.
- Support the delivery of the business' approach to identifying and developing future leaders, including succession-focused talent initiatives, mentoring, coaching and targeted development interventions.
- Manage programme governance, planning, communications, stakeholder engagement and impact evaluation.
Capability building and learning solutions
- Design and deliver learning solutions that build critical organisational capabilities and support execution of the business strategy.
- Support the ongoing development of people manager capability through learning resources and targeted development activities.
- Design and facilitate engaging learning experiences across virtual, face-to-face and blended formats including digital learning.
- Support career development initiatives that promote employee growth, internal mobility and the career value proposition.
Measurement, insight, and continuous improvement
- Support the development of learning analytics and performance insights, helping demonstrate the impact and return on investment of L&TD activities.
- Use feedback, business data and industry best practice to identify opportunities for continuous improvement.
Supplier and stakeholder management
- Build strong relationships with stakeholders across HR and the business to identify needs, influence priorities and ensure successful delivery of L&TD initiatives.
- Manage external suppliers and partners, ensuring the quality, effectiveness and value of services provided.
- Support strategic supplier reviews, procurement activity and contract management processes as required.
Performance Evaluation and Development programme support
- Programme management of PEDP as a business enabler to a high-performance culture
- Evaluation of effectiveness and impact of the PEDP programme
- Enable a 'business as usual' annual cycle with a predictable, repeatable schedule with standardised business support including guidance and skills training.
- Work closely with key stakeholders including HRBPs, HR Ops, the business and the Reward team as needed
Requirements
- Candidates must come from a small-medium sized Financial or Professional Services background
- The successful candidate will have a proven track record of programme managing complex programmes of work, including working with multiple senior stakeholders and delivery of measurable outcomes.
- Experience designing and delivering learning and talent development initiatives working with strategic suppliers.
- Experience of designing, executing and evaluating talent management and development programmes
- Experience of operationalising complex performance management programmes
- Excellent stakeholder management and influencing skills.
- Strong written and verbal communication skills.
- Ability to analyse data and draw meaningful insights to support decision making.
- Experience managing external suppliers and partnerships.
- Operational excellence, attention to detail and a continuous improvement mindset.
- Ability to manage multiple priorities in a fast-paced environment.
- Facilitation and presentation skills; or ambition to develop these skills further.
- Exposure to organisational capability, workforce planning or future skills initiatives.
- Learning measurement and evaluation expertise, including ROI methodologies.
- Experience of digital learning platforms, learning technologies and learning analytics.
- Strategic thinking and organisational development capability.
