Position Summary:
The
Talent Development Specialist is responsible for designing, implementing, and managing comprehensive learning programs, including onboarding, career pathways, and leadership development. This role involves conducting training needs assessments, creating and delivering training programs, and evaluating their effectiveness to ensure alignment with organizational goals. The Talent Development Specialist will collaborate with various departments to identify development opportunities, support succession planning, and promote a culture of continuous learning and professional growth.
Labor Credit Union aims to be
bold and innovative,
convenient,
inclusive, and exhibit a
culture of leadership and
financial stability. The
Talent Development Specialist will leverage these values to enhance the skills, performance, and career growth of employees.
Primary Duties & Responsibilities:
- Develop, implement, and facilitate comprehensive learning programs, including onboarding, career pathways, and leadership development, by designing curriculum and materials that employ various instructional methods.
- Conduct needs analysis to tailor training programs, workshops, and e-learning courses to employee needs and organizational goals.
- Performs review of call recordings as well as staff interactions with members to identify knowledge gaps and training opportunities. Provides feedback to the employee’s managers and assists with ongoing training to improve service delivery as needed. Makes recommendations pertaining to procedures to support continual improvement in our service delivery.
- Define learning objectives and content requirements based on needs analysis.
- Assess, design, deliver, and facilitate onboarding programs and career progression curriculum, including leadership development. Determines employee aptitude for success during initial onboarding training, and makes recommendations to department manager for continuation of employment for the trainee based on performance during training.
- Collaborate with department managers to identify training needs and available resources.
- Facilitate training sessions, workshops, and seminars for employees at all levels.
- Administer and manage the Learning Management System (LMS) and other training tools.
- Conducts annual compliance training and modifies programs as needed.
- Conduct training needs assessments to identify skill gaps and development opportunities and analyze feedback to refine training programs.
- Manages and oversees the development and implementation of procedures, and trains employees.
- Collaborate on curriculum development and design materials for the Emerging Leaders Development Program.
- Maintain accurate and accessible training records.
- Perform other job-related duties as assigned.
Position Requirements:
- Bachelor’s degree in Human Resources, Organizational Development, Education, or a related field.
- Three (3) or more years of experience in talent development, training, teaching, or a related role.
- Prior experience as a teacher, educator, instructor, or corporate trainer is strongly preferred.
- Strong knowledge of training methodologies, curriculum development, and adult learning principles.
- Proven ability to develop and deliver engaging training programs for diverse audiences.
- Excellent presentation, facilitation, classroom management, and communication skills.
- Experience assessing learner performance, identifying skill gaps, and providing coaching and feedback.
- Proficiency in Learning Management Systems (LMS) and other training software/tools.
- Ability to work collaboratively with diverse teams and stakeholders.
- Strong analytical, problem-solving, organizational, and attention-to-detail skills.
- Proficiency in Microsoft Office products, including PowerPoint, Word, Excel, and Outlook.
- Certification in training or talent development (e.g., CPTD, SHRM-CP/SCP) is strongly preferred.
- Passion for teaching, coaching, and developing others to achieve success.
