Our client is a leading retail luxury group is looking for a Learning and Development Manager for Dubai Location.
Roles and Responsibilities:
- Identifying and assessing future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers and business heads
- Drawing an overall or concept wise training and development plan that addresses needs and expectations in all areas
- Deploying a wide variety of innovative training methods specific to retail domain
- Ensuring effective induction, orientation sessions, focused workshops, Boot Camps
- Monitoring and evaluating training program’s effectiveness, success and ROI periodically and report on them
- Managing and deploying assessment tools effectively (Mystery shopping, staff checks etc.)
- Ensuring that the costs of planned programs are within budgets defined
- Providing a platform for ongoing development
- Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment
Requirement :
- Post Graduate in Business Administration /HR/Education/Psychology
- Strong educational background/studied in reputed institutes
- Proven working experience as a training manager in retail, aviation, hospitality or service sectors
- Ideally - has an understanding of retail, luxury, high end luxury market from a multi-national perspective
- Track record in designing and executing successful training programs
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)
- Articulate communicator, well-groomed and ability to bring about change and influence all levels. Strong English language skills
- Strong ethical values and integrity
- Excellent team management skills, Ability to develop cohesive performing team.
