E-Learning Specialist

De Havilland Aircraft of Canada Ltd. (‘DHC’) is a proudly Canadian aerospace company currently transitioning its corporate headquarters to Calgary, AB. DHC is undertaking a consolidation of its underlying subsidiary companies under a single brand currently offering engineering, aftermarket, new aircraft manufacturing, modifications, parts manufacturing, and flight training. DHC currently has approximately 1,200 employees based in BC, AB and ON as well as in markets and distribution hubs world-wide. Our strong entrepreneurial spirit, together with a culture of empowerment, quality and innovation create opportunities to grow and succeed in an organization with a proud heritage and bright future.

Profile

Working with the Talent Management Team, the LMS and E-Learning Specialist candidate will possess a blend of LMS configuration and administration skills and eLearning development experience. This role will support the administration of the LMS system and also create impactful and engaging online micro-learning experiences that further elevate awareness and knowledge of our products among our internal and external stakeholders. Ideally, this candidate enjoys working in a start-up atmosphere and has an entrepreneurial, energetic, and results-driven spirit with a passion for learning and development, specifically eLearning.

Duties & Responsibilities

LMS

• Support the team with the implementation of a new LMS system, including requirements gathering, system configuration, data migration, testing, and user training.
• Liaise between the client and LMS system/business owners to customize LMS notifications, resolve technical issues, assess the business impact of upgrades and bug fixes, request system enhancements, and create advanced reports and queries.
• Create reference material in collaboration with the content services team for clients where appropriate.
• Participate in training material revisions related to LMS, reporting, and related processes.
• Schedule courses and coordinate materials, instructors, and other logistical considerations for specific courses and sessions.
• Work closely with the Quality and HSE team to plan, manage and maintain training records in the LMS described in the quality system and ensure our processes comply with applicable regulations.
• Ensure accurate training records, including applicable licenses and certifications, are stored within a centralized LMS and distribute reports as required.
• Utilize the LMS system to report on ROI, KPI, and DE&I and measure the success of training and development initiatives.
  
  
  

Course Development

• Works independently, with SMEs, or with guidance from peers or leadership to design, develop, and support educational programs as assigned, including but not limited to eLearning, classroom training, virtual training, media, and other learning support materials.
• Develop SCORM-compliant eLearning courses, graphic design, and video development using rapid eLearning tools such as Adobe Captivate, TinCan API, Articulate Storyline, Easy Generator, Captivate or Camtasia.
• Ensure that each training program is developed with the appropriate objectives and outcomes, and instructor material is professionally prepared and supports the overall curriculum and company training standards.
• Educate clients on support processes, roles and responsibilities, and best practices.
• Manage course content translation through a third-party translation service.
• Design and storyboard micro-learning experiences that achieve the target learning objectives.
• Develop interactive quizzes and games to test the learner and validate the transfer of knowledge and skills.
• Transferring face-to-face training to a blended model by leading the design of new programs, distributed learning courseware, LMS course architecture and reporting, and onboarding programs
  
  
  

Education And Experience

• Bachelors Degree or Certification in Education, Instructional Design, Curriculum Development, Computer Sciences, or a related field.
• 5+ years of working experience with Learning Management Systems and e-learning technologies. System implementation experience is considered a significant asset.
• Proven experience developing SCORM-compliant eLearning courses using rapid eLearning tools such as Adobe Captivate, TinCan API, Articulate Storyline, Easy Generator, Captivate or Camtasia.
• Ability to travel up to 25%
  
  
  

Skills

• Instructional design, adult learning principles, mobile learning, and course development best practices.
• Advanced skills in Microsoft Office products (Excel, Power BI, Outlook and Word).
• Excellent oral and written communication skills.
• Demonstrated ability to draft professional, thorough, accurate reports and other departmental communications.
• Proven success in multi-tasking, strategic and creative planning and prioritizing, and strong attention to detail are essential.
  
  
  

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence.

As such, it is an expectation that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals.

Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.

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