EnCompass LLC is seeking a Senior Talent Development Specialist with a passion for creating learning solutions throughout the employee lifecycle that enhance organizational performance. The Senior Talent Development Specialist will work as part of an appreciative, collaborative team to design, develop, deliver, evaluate, and manage compliance, foundational, technical, and human-centered capability learning opportunities for EnCompass staff. Successful candidates will provide innovative approaches in instructional design for courses and learning tools and events featuring all elements of blended learning: experiential, participatory in-person courses, virtual instructor-led training, e-learning courses, instructional videos, job aids, action learning, mentoring and other peer learning elements. Successful candidates will design learning experiences with a focus on incorporating a variety of learning methods and styles and the creation of an effective learning environment for participants.
They will manage the planning, development, delivery, and tracking of learning activities and tools for compliance training and contribute to onboarding for our internal staff, and support the continued development of the infrastructure for company learning initiatives. The Senior Talent Development Specialist will contribute to the management and maintenance of the EnCompass Academy Learning Management System (LMS) and will collaborate with internal stakeholders to ensure optimal use by course creators and participants of the platform
This is a full-time position located at the EnCompass principal office in Silver Spring, Maryland, and follows the EnCompass flexible hybrid work model with split time between telework and the office. This individual may also be expected to work from client sites in the Washington, DC metro area, as needed.
Candidates residing in the DC metro area will be given first consideration. Remote applicants might be considered, but only if candidate resides in a state where EnCompass is currently registered.
For US-based positions: Must be legally authorized to work in the US for any employer without sponsorship for a work visa or permit.
Position Duties and Responsibilities
Essential Functions
In alignment with the Talent Development portfolio and corporate priorities, provides instructional design services to departments and teams across the company (learning strategy, instructional design, needs assessment, evaluation of learning)
Ensures that all Talent Development products and corporate learning events and tools are aligned with the EnCompass learning model and company values
Supports and contributes to Talent Development and corporate knowledge management and learning activities and processes
Provides support for design and administration of the EnCompass Academy (learning management system)
Works collaboratively with company subject matter experts (SMEs) to understand our policies, business operations and products and translates them into effective learning resources and processes and tools
Serve as Course Administrator for NAVEX Exchange LMS for compliance e-learning courses
Stays current and shares knowledge about the latest trends in learning and development
Technical
Design curricula, storyboards, and/or other learning tools, using creative, adult-learning and evidence-based approaches
Contribute to the development of dynamic, experiential learning session designs, including macro designs based on internal client's content, micro designs, and training scripts
Contribute expertise and innovative approaches; brings leading-edge thinking, methodologies, and approaches to training, learning and leadership development programs
Facilitate face-to-face workshops, virtual instructor-led training (vILT), and other learning sessions for staff
Contribute to learning evaluations, using Kirkpatrick Levels 1, 2, and 3 as needed
Works with technical leads to develop interactive innovative learning programs and activities
Contributes to, and potentially leads, the development of course content for learning programs
Collaborates on the design and development of videos, animations, and e-games, storyboards for e-tools, e-learning courses, and videos
Collaborates and supports the design and implementation company-wide meetings and events
Contributes short-term technical assistance to EnCompass projects or other teams, as needed
Management
Supports management of activities from design to implementation
May support consultants working to develop training sessions or programs
Effectively communicate activity deliverables to clients, team members, and other stakeholders in a clear and concise manner
Other
Engage fully as a member of the EnCompass staff team, including participating in staff meetings and other EnCompass activities
Develops and maintains positive and productive relationships with clients and stakeholders in EnCompass’ success.
Other duties as assigned
Position Requirements
Qualifications
Academic Qualifications
Minimum of a High School Diploma and 11 years’ experience, or an Associate’s Degree and 9 years’ experience, or a Bachelor’s degree and 7 years’ experience; or Master’s degree and 5 years’ experience; or PhD and 3 years’ experience
Degree in adult learning, organizational development, public health, international affairs, international development, or a related field preferred
Experience And Skills
Minimum of 3 years of demonstrated experience designing and delivering training programs, and delivering client services that exceed expectations
Experience designing, delivering, and evaluating interactive learning experiences using blended learning and innovative technologies
Knowledge of learning principles including adult learning, learning styles theory, participatory methods, experiential learning, instructional design, universal design learning, and related topics
Familiarity with leading-edge methodologies and approaches for learning and development programs and activities
Experience in storyboarding, designing, and developing e-Learning and multimedia content
Familiarity with designing and/or delivering compliance training a plus
Strong writing and synthesis skills; ability to convert technically complex concepts into plain language and able to communicate to a variety of audiences with a high degree of cultural sensitivity
Strong presentation skills with a dynamic, engaging facilitation style
Demonstrated strong organizational skills
Ability to confidently engage with staff at all levels to define needs and expectations, collaborate on projects with senior-level clients and team members, and communicate results
Experience in designing and delivering learning activities for U.S. government and/or UN agencies preferred
Ability to work sensitively in multi-cultural environments and build effective working relations with clients and colleagues
Commitment to and experience integrating diversity, equity, inclusion, belonging, and accessibility into all designs, sessions, and interactions
Ability to discreetly handle confidential information
Ability to manage time and prioritize tasks, producing quality products and services within tight time constraints
Experience working, living overseas, and/or working with international audiences, and ability to travel internationally preferred
Fluency in language(s) other than English (e.g. French, Spanish, Arabic, Russian, Portuguese) preferred
Experience designing and implementing 508 compliant activities preferred
Ability to work in an environment committed to strengths-based approaches, grounded in Appreciative Inquiry
U.S. Citizenship or permanent residency required
How to Apply
Please submit CV and cover letter, and complete the application on the Careers & Consulting page of https://encompassworld.com. Candidates may be asked to share work samples.
The Starting Pay Range has been updated for 2024
The pay range for this role allows for the wide variety of factors that are considered in making compensation decisions including, but not limited to skill sets, experience and training, certifications, and other business and organizational needs. At EnCompass, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role is $82,000 - $98,000.
EnCompass LLC is a progressive Equal Opportunity Employer. We promote, celebrate, and support a diverse and inclusive organizational culture and workforce. We are committed to providing all of our employees with an environment free from discrimination and harassment, where all are treated with dignity and respect. We do not tolerate, and explicitly prohibit, discrimination or harassment of any kind, at any time, in all aspects of employment. This includes recruitment, hiring, promotions, disciplinary measures, terminations, compensation, benefits, social and recreational programs, and training. EnCompass also does not tolerate retaliation against individuals who report discrimination or harassment. Our continuing commitment to the principle of Equal Opportunity Employment for all means all employment decisions are based only on the job requirements, the candidate’s qualifications, and the needs of EnCompass as a business—not on race, color, ethnicity, national origin, religion, belief, sex (including pregnancy and related medical conditions), gender identity or expression, sexual orientation, age, disability status, veteran status, genetic information, HIV status, family/marital/parental status, or any other status protected by the laws and regulations in the jurisdictions where we work.
For US based positions: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
If you require accommodations in line with the Americans with Disabilities Act to complete your application, please call 301-287-8700, provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case-basis, and we will call you back within approximately 3 business days.
EEO is the Law & EEO is the Law Supplement, Pay Transparency Nondiscrimination Provision
VEVRAA Notice
Benefits
At EnCompass, our internal motto is "work that fits your life". Among other things, we offer the following Total Rewards Benefits to eligible US Staff:
Multiple options on Healthcare insurance
Company paid Dental & Vision coverage
Company paid term life insurance & AD&D Insurance
401K with an Employer match
Hybrid/Remote work privileges
Flexible work schedules
Free EAP & ERP
Paid Parental Leave
Professional Development resources and funds
PTO plus 2 floating Holidays
9 other paid Holidays, including Juneteenth
Paid Volunteer time off
Paid Bereavement Leave
Charitable Donation Match
Pet insurance
Equity & Belonging support
Training and Professional Development funds
Commuter Benefits
Certain benefits are subject to restrictions depending on location and job requirements
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Strategy/Planning and Information Technology
Industries
International Trade and Development
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