Human Resources Hybrid Fixed Term 37.5 Canterbury CT1 1JX
About Psicon
Psicon is a specialist neurodevelopmental service working collaboratively with various NHS trusts to provide autism and ADHD assessments. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support. Psicon is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry.
About The Role
We are looking for an experienced and proactive
Learning & Development Manager to join our People & Performance team on a
12 month fixed term contract covering a period of Maternity Leave. Working with the Head of People & Performance, you will support the smooth running of the Learning & Development function and help shape learning strategies that align with our wider People and Performance and business objectives.
This role will ensure our teams are equipped with the skills, knowledge and capabilities needed to perform effectively in a fast-paced and growing environment. You will provide coaching and support to the Learning & Development team, oversee learning delivery and evaluation, and use insight and data to drive continuous improvement.
Principle Duties And Responsibilities
Learning & Development Leadership
- Managing the day-to-day operations of the Learning & Development function, overseeing the planning, delivery and evaluation of internal and external learning initiatives in line with the People & Performance and Learning & Development strategy.
- Managing, coaching and supporting Learning & Development Facilitators, ensuring high standards of delivery, consistency of learner experience and continuous development of facilitation capability.
- Working closely with managers to identify current and future learning needs through learning needs analysis, providing insights and recommendations to inform the wider Learning & Development and People & Performance strategy.
- Supporting the Head of People & Performance in the development, implementation and continuous review of Psicon's Learning & Development strategy, ensuring alignment with organisational objectives and professional development priorities.
Learning Programmes, Systems and Content
- Taking ownership of Psicon's induction programme, ensuring new starters feel welcome, understand their roles and embody Psicon’s values from day one.
- Overseeing the Psicon Learning Management System, Psicon Academy, ensuring accurate recording, accessibility and effective management information reporting.
- Supporting the design, development and delivery of face-to-face and online workshops, e-learning modules and other learning solutions that cater to diverse learning styles and business needs.
Evaluation, Reporting and Project Support
- Measuring and reporting on the impact, effectiveness and return on investment of learning initiatives, providing data-driven insights to the Head of People & Performance to inform strategic decision-making and continuous improvement.
- Supporting key business and learning projects by collaborating with the Head of People & Performance to deliver learning solutions that enable successful adoption with measurable results.
- Building positive relationships across the organisation to ensure learning activity is relevant, accessible and aligned to operational and clinical priorities.
What We're Looking For
- Experience working in a Learning & Development role, ideally with responsibility for coordinating, delivering or leading learning activity across an organisation.
- Experience managing, coaching or supporting team members, with the ability to develop facilitation capability and promote consistent standards.
- Strong understanding of learning needs analysis, learning design, delivery methods and evaluation approaches.
- Experience using a Learning Management System, with confidence maintaining accurate records, producing reports and using data to inform improvement.
- Excellent organisational skills with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
- Confident communication and stakeholder management skills, with the ability to build positive working relationships across clinical, operational and support teams.
- A proactive, solutions-focused approach with the ability to work independently and as part of a collaborative team.
- Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.
- Experience designing or quality assuring learning content, resources or e-learning materials is desirable.
- Experience working within healthcare or another regulated environment is desirable.
- A CIPD, learning and development, coaching or training qualification would be advantageous.
Core Responsibilities
- Adhere to all company policies and procedures and be responsible for ensuring awareness of existing policies and procedures.
- Act in accordance with any relevant professional body requirements, where applicable.
- Abide by the company’s confidentiality policy and confidentiality agreement.
- Maintain awareness of and comply with policies and procedures relating to Health and Safety.
- Act in accordance with and promote the company’s core values of commitment, trust, integrity and kindness.
- Promote a positive approach to equality and diversity, treating others with dignity and respect.
- Demonstrate awareness of safeguarding and the company’s policy and procedure for raising safeguarding concerns.
- Develop and maintain positive relationships with colleagues, ensuring approachability and open and honest conduct.
Interview Process
Our recruitment process consists of two stages.
Shortlisted candidates will first be invited to attend an interview via Microsoft Teams to meet the recruitment panel.
Candidates who are successful at this stage will then be invited to a final face-to-face interview at our Canterbury office. As part of the final stage, candidates will be required to deliver a 10-minute presentation to the interview panel. Full details of the presentation will be provided in advance, allowing sufficient time for preparation.
Working at Psicon
We value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. We pride ourselves in providing our employees with the opportunities and resources to achieve their potential. We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of;
- The best possible customer service.
- The most efficient and effective clinical work.
- A thriving and engaged workforce.
- A truly inclusive organisation.
At Psicon, we believe that diverse perspectives and experiences promote learning and innovation. We embrace diversity and are committed to creating a truly inclusive workplace, where every colleague is valued and able to achieve. We welcome applications from candidates from all backgrounds and we are committed to removing any barriers in our application process that could prevent an individual from joining the Psicon team. We will do our best to make the application process as accessible as possible. Please get in touch if there is anything we can do to support you with your application or interview.
Benefits Include
- Annual leave of 32 days a year (inclusive of bank holidays).
- Flexible annual leave scheme providing the ability to buy or sell back additional days.
- Well-being days.
- Birthday lie in.
- Pension scheme (with the option of enhancing via salary sacrifice).
- Cycle to work scheme.
- Employee Perks via Psiconnect – our reward gateway packed with discounts.
- Access to the Blue Light Card membership.
- Pastry Mondays.
- Funded social events.
- Staff well-being bursary scheme.
Additional Information / Contacting Us
- For further information please email recruitment@psicon.co.uk or call the Psicon Recruitment Team on 03308 383 106 for more information.
- Should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact our Recruitment Team and we will do our best to support you.
- All Candidates must complete a full online application and cover letter to be considered. No further applications will not be accepted after the closing date.
- Psicon may need to close this advertisement early due to volume of applications, so we encourage candidates to apply at their earliest convenience.
- Please note, Psicon operate a ‘safer recruitment’ policy and will require candidates to undergo full referencing (covering a 3-year period), an enhanced DBS check, provide evidence of up-to-date mandatory training, the right to live and work in the UK.
