Training Manager
Location: Miami Beach, FL
Job Type: Full-Time | Exempt
Industry: Luxury Hospitality
About the Opportunity
A well-established luxury beachfront resort in Miami Beach is seeking an experienced Training Manager to lead organizational learning and development initiatives. This role is ideal for a Human Resources professional who is passionate about employee development, onboarding, engagement, and creating impactful training programs that support organizational success.
The Training Manager will play a key role in enhancing employee performance, improving operational effectiveness, and fostering a strong culture of learning across all departments.
Key Responsibilities
- Lead the organization’s training and development initiatives to support business goals and employee growth.
- Identify training needs and create learning solutions through instructor-led, virtual, and online programs.
- Develop training materials including curricula, facilitator guides, participant manuals, presentations, and learning resources.
- Facilitate new hire orientation and manage onboarding programs.
- Evaluate training effectiveness and implement continuous improvements based on feedback and results.
- Ensure compliance with federal, state, and company training requirements.
- Support employee engagement, recognition programs, and team events in collaboration with Human Resources.
- Partner with department leaders to enhance workforce development and performance.
- Assist with additional HR projects and initiatives as needed.
Qualifications Required
- Bachelor’s degree in Human Resources, Organizational Development, Education, Business Administration, or a related field.
- 3–5 years of progressive Human Resources experience, including experience in training, learning and development, or organizational development.
- Experience designing, developing, and facilitating training programs.
- Strong understanding of adult learning principles and instructional design.
- Excellent written and verbal communication skills.
- Strong presentation, organizational, project management, and time management skills.
- Ability to manage multiple priorities while meeting deadlines.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience using Learning Management Systems (LMS), HRIS platforms, and training technologies.
- Ability to maintain confidentiality and handle sensitive information with professionalism.
Preferred
- SHRM or HRCI certification.
- Hospitality industry experience.
- Bilingual or multilingual communication skills.
- Experience with Paycom, Indeed, Canvas, AI tools, or related HR technology platforms.
Work Environment & Physical Requirements
- Ability to work in both indoor and outdoor environments.
- Ability to stand and walk for extended periods.
- Ability to bend, lift, and carry up to 30 pounds.
- Flexibility to work occasional evenings, weekends, and holidays as business needs require.
What We’re Looking For
We are seeking a collaborative, energetic, and service-oriented professional who enjoys helping others succeed. The ideal candidate is a creative trainer, strong communicator, and strategic thinker who can build engaging learning experiences while supporting a positive employee culture.
Benefits
Competitive compensation and benefits package, including opportunities for professional growth within a stable and respected hospitality organization.
CAREERXCHANGE, INC is an EOE. I invite you to visit our website at www.careerxchange.com and view other job opportunities.
