Date: May 19, 2026
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: eLearning and Evaluation SpecialistJob Title: Training and Development Spec4Agency: Health & Human Services CommDepartment: Curriculum Dev & TrainingPosting Number: 16968Closing Date: 06/02/2026Posting Audience: Internal and ExternalOccupational Category: Education Training and LibrarySalary Range: $4,523.16 - $7,253.83Pay Frequency: Monthly
Salary Group: TEXAS-B-21Shift: Day
Additional Shift
Telework: Eligible for TeleworkTravel: Up to 25%Regular/Temporary: RegularFull Time/Part Time: Full timeFLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations:
MOS Codes: 0233,0277,0306,0577,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,1230,5977,6077
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Brief Job Description
The Texas Health and Human Services Commission (HHSC), Office of Learning and Professional Development in Access and Eligibility Services seeks a highly qualified candidate to serve as an eLearning and Evaluation Specialist (Program Specialist IV). This position performs highly complex (senior level) instructional design, eLearning development, evaluation, and reporting work in support of agency training and professional development initiatives. The role balances creation of high-quality eLearning solutions with systematic evaluation and performance reporting to measure training effectiveness, learner outcomes, and program impact. The position does not primarily facilitate instructor-led training but may occasionally support train-the-trainer activities as needed.
Work involves research, analysis, instructional design, development, implementation, evaluation, and continuous improvement of web-based and blended learning solutions using data-informed decision-making.
Essential Job Functions (EJFs)
Designs, develops, and maintains eLearning and web‑based training solutions, including instructional content, learning objectives, assessments, and supporting documentation, in alignment with adult learning principles and agency standards. 25%
Evaluates training effectiveness and learner outcomes by collecting, analyzing, and interpreting qualitative and quantitative data, including feedback obtained through surveys or focus groups, to assess learning impact and performance improvement. Develops data visualizations, dashboards, and reports using Power BI or comparable tools to communicate training metrics, trends, and evaluation findings to leadership and stakeholders. 25%
Performs complex training and performance analyses to identify learning needs, performance gaps, and appropriate instructional or non‑instructional solutions, including collecting input through methods such as document review, surveys, interviews, and focus groups. 10%
Applies instructional design methodologies (e.g., ADDIE) to plan, coordinate, implement, and evaluate eLearning projects, including supporting implementation activities such as occasional train‑the‑trainer efforts to ensure consistent and accurate use of developed training materials. 10%
Collaborates with internal stakeholders to coordinate project timelines, manage reviews, address changes in scope or content, and ensure timely delivery of instructional products. 10%
Performs as part of a team by contributing to the formulation of short- and long-term goals, departmental and work planning, and developing effective communication strategies and relationships with others. 10%
Provides consultative support and technical guidance to program staff and subject matter experts related to eLearning design, evaluation strategies, learning technologies, and continuous improvement. 10%
Knowledge, Skills And Abilities (KSAs)
Knowledge of: Instructional systems design (ISD) methodologies, including analysis, design, implementation, and evaluation principles. Adult learning principles as applied to eLearning and web‑based training environments.
Training evaluation methods, performance measurement techniques, and use of qualitative and quantitative data to assess learning effectiveness.
Data analysis and data visualization concepts used to measure and communicate training outcomes.
Learning management systems (LMS), eLearning development standards, and digital learning technologies.
Skill in: Conducting training needs analyses and performance analyses using methods such as document review, surveys, interviews, and focus groups.
Designing, developing, and maintaining eLearning and web‑based training products using authoring tools such as Articulate, Camtasia, or comparable platforms.
Evaluating training effectiveness and learner outcomes and translating findings into actionable recommendations. Analyzing and presenting training and performance data through dashboards, visualizations, and reports using Power BI or comparable tools. Preparing clear instructional documentation, evaluation summaries, and leadership‑level reports.
Managing multiple projects, setting priorities, coordinating timelines, and meeting deadlines.
Ability to: Apply instructional design methodologies to develop effective, learner‑centered digital training solutions.
Lead and facilitate focus groups or structured discussions to gather stakeholder and learner input for analysis or evaluation purposes. Interpret complex data and communicate results clearly to technical and non‑technical audiences.
Exercise independent judgment, initiative, and problem‑solving skills within established guidelines.
Collaborate effectively with subject matter experts, program staff, and stakeholders to support instructional projects.
Adapt to changing priorities, policies, or requirements while maintaining training quality and accuracy.
Contribute as a team member to short‑ and long‑term planning, departmental goals, and effective communication strategies.
Registrations, Licensure Requirements Or Certifications
N/A
Initial Screening Criteria
Minimum of two years of professional experience in eLearning development and instructional design for adult learners. (Required)
Experience conducting training evaluation and analysis, including use of data to assess learning outcomes. (Required)
Experience developing eLearning using authoring tools such as Articulate, Camtasia, or similar platforms. (Required)
Experience using Power BI or comparable analytics/reporting tools to analyze and report training or performance data. (Required)
Experience working collaboratively and manage multiple projects in a fast-paced environment. (Required)
Indicates availability to travel up to 25% (Required)
Additional Information
Four-year college degree or equivalent experience. (Preferred)
Flexible telework options may be available in accordance with HHSC policy. The position may require occasional travel for meetings or training; all HHS positions are subject to state and agency telework and travel policies.
For best results, please submit a completely fill-out State of Texas Application.
Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits, follow HHS salary administration policy and guidelines and based on the candidate’s qualifications.
Applicants may not have a history of substantiated fraudulent activity against HHSC or any programs it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.
There will be oral questions and in-basket exercises as part of this selection process.
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Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: Austin
