People & Culture Generalist
Altaya Specialized Home and Support Services
Full-Time | $80,000 – $95,000 per year
Reports to: Director
Start Date: Negotiable
Posting Close Date: March 27, 2026
Altaya Specialized Home and Support Services is seeking a People & Culture Generalist to strengthen our workforce systems, support leaders, and help build stable, well-supported teams delivering care to children, youth, and families.
This role works closely with leadership to support recruitment, employee relations, performance management, and HR compliance, while contributing to a workplace culture grounded in respect, accountability, and relational practice.
The ideal candidate is a thoughtful HR professional who can balance compliance, people support, and operational realities in a dynamic human services environment.
Key Responsibilities
Strategic People & Culture Support
- Provide guidance to leadership on workforce planning and employee relations matters
- Identify opportunities to improve HR systems, policies, and workforce processes
- Monitor workforce trends such as turnover, recruitment challenges, and training compliance
- Support consistent people-management practices across programs
Recruitment & Workforce Strategy
- Coordinate recruitment processes including job postings, screening, and interview scheduling
- Support hiring managers in structured and equitable hiring practices
- Maintain candidate pipelines to support staffing stability
- Track hiring timelines, vacancies, and recruitment trends
- Develop and update job descriptions to reflect evolving organizational needs
Employee Relations & Leadership Support
- Provide guidance to managers on workplace conflict, performance concerns, and employee relations
- Support early problem-solving and respectful conflict resolution
- Assist leaders with coaching conversations and disciplinary processes
- Conduct workplace investigations when required
- Promote respectful workplace practices and relational leadership
Performance Management & Staff Development
- Support performance review systems across the organization
- Assist leaders with coaching, feedback, and performance improvement planning
- Track completion of performance reviews and follow-up actions
- Provide guidance on employee development and growth opportunities
Onboarding & Workforce Integration
- Coordinate onboarding processes for new employees
- Ensure required documentation, certifications, and training are completed before independent work
- Track certifications such as First Aid and CPI
- Monitor probationary review timelines
HR Compliance & Policy Support
- Support implementation of HR policies and procedures
- Assist with policy development and updates as organizational needs evolve
- Ensure compliance with BC Employment Standards and workplace regulations
- Maintain accurate HR documentation and internal compliance records
HR Systems & Workforce Data
- Maintain HR records and employee documentation
- Utilize HR and organizational systems such as ShareVision
- Track workforce indicators including vacancies, turnover, and training compliance
- Provide HR insights to leadership to support workforce planning
Workplace Culture & Staff Wellbeing
- Support initiatives that strengthen employee engagement and recognition
- Contribute to retention and staff satisfaction strategies
- Help foster a respectful and collaborative workplace culture
Qualifications
- Diploma or Degree in Human Resources or related field
- CPHR designation or active CPHR candidate
- Strong understanding of BC Employment Standards and HR best practices
- Experience supporting employee relations, recruitment, and performance management
- Excellent communication, coaching, and conflict resolution skills
- Strong organizational and documentation abilities
- High level of professionalism, discretion, and confidentiality
Additional Requirements:
- Standard/Community First Aid (CPR/AED)
- Criminal Record Check
- MCFD Prior Contact Check
- Valid Class 5 Driver’s License
- Privacy training (or willingness to complete)
Working Environment
This role works in a hybrid office and remote environment and may occasionally travel to program locations. The position involves collaboration with managers and leadership, supporting workforce needs in a dynamic caregiving organization.
The role requires strong organizational skills, the ability to manage multiple priorities, and professionalism when supporting sensitive workplace matters.
Benefits & Perks
At Altaya, we believe strong care for children and families begins with supporting the wellbeing of our team. Full-time employees are eligible for the following:
- 3 Weeks Paid Vacation to start for full-time roles, with potential increases over time
- 6 Wellness Days per year, which can be taken as time off or paid out
- Paid Bereavement Leave – up to 3 paid days per occurrence
- Professional Development Funding for courses, workshops, certifications, and cultural learning opportunities
- Paid Team Gatherings & Events, including team-building activities
- Community Engagement Opportunities that may be paid or recognized with lieu time
- Holiday Appreciation Gifts provided during the Christmas season
- Health & Dental Benefits Continuity during maternity/parental leave and for up to 60 days during other unpaid leaves
Job Types: Full-time, Permanent
Pay: $80,000.00-$95,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Wellness program
- Work from home
Application question(s):
- How many years of experience do you have supporting employee relations, performance management, or workplace conflict matters?
- Have you conducted workplace investigations (e.g., bullying, harassment, misconduct)?
- Have you independently managed recruitment processes including screening, interviews, and reference checks?
- Are you comfortable working in a hybrid environment with occasional travel to program or community locations?
- In 2–3 sentences, what interests you most about this opportunity with Altaya?
Education:
- AEC / DEP or Skilled Trade Certificate (required)
Experience:
- Human resources: 3 years (required)
Licence/Certification:
- CPHR designation or active candidacy (required)
Location:
Work Location: Hybrid remote in Kamloops, BC
Application deadline: 2026-05-19
Expected start date: 2026-06-01
