Learning And Development Specialist

ABOUT THE COMPANY

Le Pain Quotidien US and Little Beet Brands came together in 2020 through a serendipitous and creative corporate restructuring during the COVID-19 pandemic with support and financing from Eldridge Industries. Now under new executive management the company is experiencing a rebirth, doubling down on the food concepts and operations excellence which propelled these brands to the forefront of the industry.

With a focus on building a company rooted in long term success in an ever changing and hyper-competitive industry, we are assembling a leadership team fit for the moment – equally as excited about the future as grounded in how to get there. There are challenges and opportunities at every level, side by side with truly incredible upside. Leaders at the company should be confident in navigating change and supporting change management, building and leading growing teams, and strategic execution in the hospitality space.

Role Description

The Learning and Development specialist will support training and development projects and initiatives for all restaurant operations. A successful individual in the role will ensure all restaurant-level training is completed by both exempt and nonexempt employees, while supporting the Senior Manager of Learning and Development to develop additional training materials for both our restaurants and the greater organization. This role will primarily be performed on-site in our Support Center HQ, located in New York City, with weekly responsibilities in the field at our restaurant locations in the region.

Responsibilities

• Facilitate Convive Brands New Hire Orientation for both exempt and nonexempt roles.
• Oversee the logistics of onboarding for both nonexempt and exempt Restaurant Operations employees, by collaborating closely with People Partners, Talent, and Operations teams.
• Conduct site visits to validate adherence to onboarding processes, provide constructive feedback on ongoing training programs, and monitor employee progress.
• Collaborate on the oversight of organizational initiatives and programs to ensure effective implementation.
• Collaborate on the oversight and facilitation of Operations Leadership development programs.
• Support the management of the Learning Management System (LMS) to ensure efficient training administration and tracking.
• Collaborate on the creation of various training materials to support the professional growth and development of Convive Brands employees.
• Ability to communicate effectively up and down organizational structures, as needed

Qualifications

• 1- 3 years of Learning & Development Specialist experience or comparable role.
• Previous experience in the hospitality or restaurant industry, preferred.
• Foundational understanding of Adult Learning Theory.
• Previous experience leading training initiatives, including but not limited to educating small to large groups in an engaging, presentation-style format, to a wide range of audience backgrounds.
• Proven ability to communicate effectively up and down organizational structures.
• Proficient in Google Suite and Microsoft Office, with emphasis on presentation and data visualization tools.
• Proven ability to adapt to changing environments; both strong critical thinking and problem solving skills required.
• Previous experience managing a Learning Managing System (LMS) is a plus.

Benefits

• Enrollment in Company-contributed health coverage plan
• Managed time off
• 401k with up to 4% match after ninety (90) days of employment
• Life insurance coverage fully paid by the Company
• Quarterly gift card able to be used at any of our brands
• Monthly $127 transit stipend
• Pre-tax commuter benefits
• Monthly cell phone reimbursement of $35
• Pet insurance
• Team member discounts at all our brands

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.