The Learning and Development Specialist is responsible for the end‑to‑end identification, design, implementation, facilitation, assessment, and ongoing monitoring of in‑house learning and development interventions across Sun International. The role ensures that learning solutions are aligned to business strategy, operational capability requirements, regulatory standards, and organisational culture, while building internal training capability through facilitation and train‑the‑trainer enablement.
Core behavioural & Technical / proficiency competencies:
- Learning Needs Analysis and Performance Consulting
- Instructional Design and Curriculum Development
- In‑House Programme Design and Rollout
- Facilitation and Adult Learning Methodologies
- Train‑the‑Trainer Design and Delivery
- Learning Assessment, Evaluation and ROI Measurement
- Blended, Experiential and Workplace Learning Design
- Learning Content Quality Assurance and Customisation
- Learning Management Systems (LMS) and Learning Tools
- Change Enablement and Capability Uplift Support
- Stakeholder Advisory and Learning Consulting
- Strategic and Systems Thinking
- Consultative and Advisory Mindset
- Facilitation Excellence and Professional Presence
- Collaboration and Stakeholder Influence
- Execution Discipline and Accountability
- Analytical Judgment and Problem Solving
- Change Agility and Resilience
- Learning Orientation and Continuous Improvement
- Integrity and Professional Credibility
Qualifications:
- Bachelor’s degree in Learning & Development, Education, Human Resources, Industrial Psychology, Organisational Development, or a related discipline
- Accredited Facilitator certification required; Assessor and/or Moderator registration advantageous
- Formal training or certification in Instructional Design, Adult Learning Principles, or Performance Consulting preferred
- Project management certification or formal training will be advantageous
Experience:
- 10+ years’ experience in Learning and Development, with at least 5 years in a senior specialist or lead role
- Proven experience in learning needs analysis, instructional design, rollout, facilitation, and evaluation of in‑house training programmes
- Demonstrated capability in facilitating training sessions across leadership, behavioural, and operational audiences
- Proven experience designing and delivering train‑the‑trainer programmes
- Experience managing learning providers, design teams, budgets, and delivery timelines
- Strong exposure to learning governance, compliance, and audit readiness, including BBBEE Skills Development and mandatory reporting
- Experience within a large, complex, or operationally diverse organisation preferred; hospitality, gaming, or service‑driven environments advantageous
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