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Job Description
Role Responsibilities
- Partner with Stakeholders to Define Routine Learning Needs. Act as the operational hub in a matrixed global environment, aligning enterprise, regional, and local stakeholders on learning requirements, deployment timelines, exception handling, and reporting expectations.
- Set Up and Process Compliance Learning Assignments - Create learning assignments using established rules and audience groups, validate assignment accuracy, and monitor processing for global learner populations.
- Support Multi-Language Content Management
Upload translated course files, establish content equivalencies, and ensure learners receive
appropriate regional language options (currently English, Spanish, French, French Canadian, Swedish, and Dutch).
- Upload and Refresh Workday-Hosted Content
Download, upload, and test new or updated learning packages from third-party vendors. Maintain version control and ensure proper retirement of outdated content.
- Upload and Refresh External Vendor Content (API-Delivered) - Review and maintain API-integrated content, collaborate with HRIS / ST teams to resolve integration issues, evaluate newly released content with stakeholders, and maintain global equivalencies.
- Run Standard Reports and Track Compliance Completion Rates - In collaboration with current support team, ensure stakeholders have timely access to accurate compliance reporting and completion metrics.
- Monitor Assignment Processing and Resolve Errors- Review batch statuses, troubleshoot assignment failures, update impacted worker records, and re-trigger learning where appropriate.
- Manage Audience Creation, Engagement Assignments, and Recurring Compliance Cycles
Define and validate audiences based on Workday attributes (e.g., job family group, job level,
country). Build learning programs and recurring assignments and support annual/ongoing
compliance cycles.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills And Requirements
- Experience with e-learning platforms and Learning Management Systems
- Must have Percipio/Skillsoft experience including content upload or API-based integrations
- Must have Workday (Learning module) knowledge for creating content
- Significant reporting experience, particularly in generating and interpreting compliance metrics.
- Must be an expert in Excel (pivot tables, VLOOKUP/XLOOKUP, data cleansing, conditional formulas).
If you have questions about this posting, please contact support@lensa.com