About the Role
The Learning Partner is a strategic role within the Learning & Development team, dedicated to supporting the development needs of key contracts across the Commercial & Industrial (C&I) division. Acting as the vital link between operational delivery and learning strategy, this role ensures that learning initiatives are tailored to contract-specific requirements and drive performance, compliance, and capability development.
Location: Remote - Midlands Region ideally
Hours: Monday to Friday – 37.5 hours per week
Salary: Competitive salary on offer
What we offer:
- 24 Days Holidays plus bank holidays
- Company Pension
- Company Vehicle
- Death in Service
- Employee Assistance / wellness Programme
What you will be doing
Strategic Learning Support
- Partner with operational leaders across the C&I division to diagnose learning needs aligned to contract goals and performance data.
- Shape and deliver strategic L&D plans tailored to C&I contract requirements, covering compliance, technical skills, behavioral development, and leadership capability.
- Represent L&D in contract reviews, client meetings, and regulatory audits for C&I contracts.
Learning Programme Design and Delivery
- Design and deliver bespoke learning programmes, inductions, and sessions that enhance capability and drive continuous improvement within C&I operations.
- Adapt learning and coaching strategies to meet localised needs across the Depot Network, Business Development, Rail, AQS, and Utilities.
- Embed Lanes’ values and leadership behaviors into all learning content for the C&I division.
Evaluation and Impact
- Evaluate learning effectiveness using robust methods aligned to the Kirkpatrick Model.
- Report outcomes and ROI, leveraging data and insights to inform decisions and demonstrate impact within C&I contracts.
Compliance and Quality Assurance
- Collaborate with HSEQ and the Training & Competence Manager to maintain training compliance across C&I operations.
- Support external audits and regulatory checks by providing evidence and narratives of learning impact.
Stakeholder Engagement and Influence
- Act as the primary L&D contact for assigned C&I contracts.
- Champion a culture of learning, influence operational buy-in, and build strong relationships across diverse teams within the C&I division.
Knowledge Required
- CIPD Level 5 qualification or equivalent
- Proven experience in a business-partnering L&D role
- Demonstrated experience in leading complex learning programs
- Project management skills
- Experience with learning technology platforms and digital learning solutions
- Strong background in training needs analysis and programme design
- Proven track record in stakeholder management at senior levels
- Coaching qualification (desirable)
- Prince2 or equivalent Project Management certification (Desirable)
- Advanced facilitation certifications (Desirable)
- Previous exposure to ISO standards (Desirable)
- Experience in utilities or related industrial sector (Desirable)
- Change management qualifications (Desirable)
- Digital learning design expertise (Desirable)
- Knowledge of water utilities operations (Desirable)
About the Lanes Group
Lanes Group is a leading nationwide utility services provider with over 3,500 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £500 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.
Strictly no agencies please
