WHO IS SPRYKER?
Spryker was founded to address the limitations of rigid, monolithic commerce platforms by providing a modular, headless, and API-first solution. Our technology enables businesses to quickly build, scale, and customize digital commerce experiences across B2B, B2C, and marketplace models.
We are trusted by industry leaders such as Ricoh, Siemens, Daimler, BOSCH, ZF, Hilti, and ALDI. Beyond technology, we offer unparalleled collaboration and co-innovation, working closely with our clients to achieve exceptional outcomes. This commitment makes us the partner of choice, even when compared to the largest competitors in the market.
Read more happy stories from our customers and see what is being said about us by the analysts.
At Spryker, Customer Success goes far beyond retention—we focus on delivering measurable business outcomes. As a member of the Value Delivery & Experience team, you will support some of the world’s leading enterprises in accelerating their digital transformation through Spryker’s composable B2B commerce platform.
You will join a diverse and collaborative team known for its low-ego mindset and strong customer partnerships. We empower every Spryker Employee and Partner to drive strategic value, act as trusted commerce advisors, and fully leverage the power of the Spryker ecosystem.
THE ROLE
Reporting to our
Head of Learning Enablement, Svitlana Kulynych, as the
Learning Program Manager, you will be responsible for end-to-end management of enablement initiatives across internal, customer, and partner audiences. You will collaborate closely with stakeholders, oversee content development, and ensure seamless delivery of learning programs that drive measurable impact.
You will work with our cutting-edge AI learning platform powered by
Sana Labs, awarded
3rd Best Learning Platform Implementation 2025 by Learning Technologies UK. Join a team of innovators shaping the future of learning and enablement across multiple customer and partner touchpoints.
YOU WILL
Enablement Projects & Stakeholder Ownership
- Prioritize & Scope: Partner with the Head of LX (HoLX) to define project scope, target audiences, prioritization, objectives, metrics, and success criteria.
- Own the Full Lifecycle: Lead enablement projects from initial needs assessment through deployment, reporting, and post-launch improvement across all target groups—internal employees, customers, and partners.
- Partner with SMEs: Act as the primary liaison for Product, Engineering, and GTM SMEs, helping them translate complex PaaS/eCommerce topics into clear, targeted learning assets using Spryker’s AI-powered learning platform.
Execution & Content Capabilities
- Content Ownership Across Platforms: Manage and optimize enablement content across Spryker’s AI learning platform (Sana.ai) and portals hosted on HubSpot to ensure smooth and efficient user journeys.
- Produce Learning Materials: Create diverse learning content, design communication flows, and drive engagement so that the right audiences receive the right materials at the right time.
- Curate & Govern Content: Serve as a consultant to SMEs, ensuring content consistency, maintaining quality standards, and owning the lifecycle framework to keep assets current and effective.
- Leverage AI: Use the content creation capabilities within Spryker’s AI learning platform and additional AI tools to scale content production and enhance efficiency.
- Translate Complexity: Simplify technical or product-heavy topics into clear, accessible learning experiences suitable for varied audiences.
What You Need
Program Management & Enablement Delivery
- 3+ years of experience delivering enablement programs or learning projects for at least two key audiences (Sales/Employees, Customers, Partners), ideally in a B2B or tech environment.
- Proven ability to manage the full enablement project lifecycle across multiple concurrent initiatives.
- A proactive, curious mindset with a strong drive to learn new technologies and solve business challenges through learning.
- A background in communications is a plus.
Instructional Design & Technical Translation
- Strong understanding of Instructional Design principles, Adult Learning Theory, and Knowledge Management practices.
- Demonstrated experience partnering with Product and Engineering SMEs to simplify complex technical concepts.
- Ability to coach non-learning SMEs through content creation and structural design.
- Experience developing and managing feedback loops and content maintenance frameworks.
Technology Fluency & Adaptability
- Fluency in the modern learning technology ecosystem with a continuous drive for efficiency through AI. Knowledge of how to strategically apply AI tools (e.g., Gemini, ChatGPT, NotebookLM, Descript, Sana Labs) for content drafting, synthesis, research, and project execution.
- Familiarity with LXP/LMS platforms (experience with Sana Labs is a strong advantage) and secondary platforms such as HubSpot and Confluence.
- High adaptability and motivation to stay current with emerging tools and quickly integrate new technologies into daily workflows.
Languages
- Professional English proficiency (written and verbal) is required.
THE BENEFITS OF BEING A SPRYKEE:
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Ultimate Flexibility:
Work from anywhere with fully flexible hours and unlimited vacation days. Enjoy a generous office equipment allowance to create a workspace that inspires your best work—wherever you are.
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Growth Opportunities:
Invest in your future with a dedicated budget for self-learning tools, training, workshops, and language classes. Benefit from regular 360° feedback and personalized development plans that help you grow both personally and professionally.
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Inclusive & Diverse Culture:
Embrace your authentic self in an environment that celebrates diversity. We actively support affinity groups, partner with various organizations, and have our own Diversity Council—ensuring everyone has a voice and equal opportunities to shine.
✨
The Spryker Spirit:
Experience a low-ego, collaborative culture that values connection and innovation. Join a community that regularly hosts engaging virtual and in-person events, from casual meetups to legendary gatherings in surprising locations.
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Cutting-Edge Innovation:
Be at the forefront of enterprise commerce by working with the latest technologies and tools. At Spryker, innovation isn’t just part of our product—it’s in our DNA. Help us shape the future of digital transformation.
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Embrace the FLOW:
Live our FLOW philosophy—Flexible, Life, Oryx, Work—which redefines the work-life balance. We focus on outcomes over outputs, empowering you to integrate work seamlessly with your life aspirations and enjoy a truly dynamic work experience.
HERD STATEMENT
We are innovators, challengers, and proactive solution-seekers. We are empathic lateral thinkers and team players first. But above all, we are all different, and that is what makes our Spryker herd unique!
At Spryker, we are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or disability status.
Our Spryker herd welcomes all.
Spryker solely collaborates with selected agencies where terms and conditions are in place and does not accept unsolicited headhunters or agency-sent resumes.
Check out our Career page, Instagram, and LinkedIn for more.
