The Training and Development Manager is responsible for leading the design, delivery, and management of all employee learning initiatives across the organization. This role ensures employees have access to the knowledge, skills, and tools needed to excel in their roles and supports a culture of continuous learning and development. The manager will oversee knowledge management, onboarding, ongoing professional development, and training events while leveraging our LMS (LearnWorlds) to track and optimize learning outcomes.
Key Responsibilities:
Knowledge Base Management
Collect, organize, and maintain internal knowledge, including processes, best practices, how-to guides, and FAQs.
LMS Management (LearnWorlds)
Build, manage, and maintain training modules, including user access, learning paths, and progress tracking.
Onboarding Training
Deliver interactive training sessions covering company policies, processes, tools, and role-specific skills.
Employee Continuous Development (Hard/Soft Skills)
Address both hard skills (technical, product knowledge, compliance) and soft skills (communication, leadership, teamwork, problem-solving).
Training Event Coordination
Plan, schedule, and manage training workshops, seminars, and learning events (in-person and virtual).
