Job Title: Learning & Development Specialist
Location: Phoenix, AZ 85018 (In-Person)
Job Type: Full-Time/Exempt
Salary: $75,000 - $90,000 DOE
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Picerne Real Estate is seeking a dynamic Learning & Development Specialist to design, deliver, manage, and enhance engaging training programs for the professional development of our multifamily property teams. This role is ideal for someone comfortable presenting in front of groups, on camera, and creating multimedia content to make training meaningful, actionable, and engaging.
Travel from Phoenix, AZ to Las Vegas, NV is required. Frequency is based upon needs. The expectation is no less than one week per quarter. This is not a remote position.
Key Responsibilities
- LMS Administration: (Learning Management System) Manage Aspire LMS, ensuring accuracy, automation, compliance tracking, and seamless user experience. Troubleshoot learner and manager issues as needed
- Training Facilitation: Deliver live and virtual sessions for onboarding, compliance, systems, and leadership programs. Coordinate scheduling, manage attendance, and communicate post-training follow-ups
- Content Development: Design and update training materials, job aids, and SCORM-compliant eLearning content. Record, edit, and upload video content using tools such as Canva Pro, Descript, and Clipchamp, ensuring alignment with company branding
- Reporting & Analytics: Track course completion, learner engagement, and compliance metrics and provide actionable insights through reports and dashboards on a monthly and quarterly basis.
- Change Management & Communication: Share training initiatives, updates, and policy changes clearly with property leadership and office teams
- Quality Assurance: Conduct periodic audits of telephone techniques, content, system performance, and accessibility standards to ensure consistency and accuracy across learning resources
Tools & Platforms You’ll Use
- LMS & Collaboration: Aspire LMS, Microsoft Teams, SharePoint, Monday.com, Voffice, SCORM, YARDI/CRM
- Design & Content Creation: Canva Pro, Envato Elements, Clipchamp, Descript
- Engagement Tools: Kahoot! Pro, Jeopardy Labs, Monday
- Video & Media: Vimeo, Clipchamp
- AI & Productivity: ChatGPT for Business
Qualifications
- 3+ years of experience in Learning & Development/Training
- Proven experience managing an LMS – Aspire preferred
- Strong facilitation skills for both virtual and in-person environments
- Proficiency in content development tools (Canva, PowerPoint, video editing platforms)
- Analytical mindset with the ability to translate learning data into actionable insights
- Excellent and engaging communication skills
- Candidate should have strong organizational habits and project management skills
- Excellent written and verbal communication skills
- Multi-family property management and experience in Yardi and CRM required
- Valid driver’s license, insurance, and access to a vehicle
The responsibilities outlined above are representative of the position, but additional duties may be required from time to time to meet the organization's needs.
Benefits
- 401(k) with matching
- Medical, dental, and vision insurance
- Health savings account
- Life insurance
- Paid time off
For 100 years, Picerne Real Estate Group has been a leader in multi-family property development and management. If you are a motivated individual passionate about training and enhancing team career growth, we would love to hear from you!
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