Job Description
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our Capital Projects Group (CPG) workforce is made up of driven and dedicated professionals who care deeply about working together to deliver infrastructure and make a positive impact in our communities. Join us as we build a knowledgeable and collaborative team that courageously changes how transit projects will be delivered.
Our Resource Strategy and Optimization team is looking for a Senior Manager, Learning to join the team! You will provide strategic leadership and recommendations to capital learning programs that deliver an integrated approach to employee and leadership learning through the development and facilitation of client specific learning programs.
What will I be doing?
- Drive the strategic learning agenda identifying and implementing innovative, cost-effective, practical solutions that build scale and realize efficiencies within Learning.
- Provide senior functional leadership and develop strategic plans for learning offerings, development strategies and related programs, policies for development, learning.
- Understand organizational needs and requirements to effectively develop and continuously improve the training experience, decreasing speed to proficiency and maintaining expected quality levels
- Create a Learning Framework that integrates our existing strong culture and customer focus
- Lead and manage learning development programs using project management methodology (e.g. project schedule, action log, risks and resources), monitor project activities for adherence to timelines, and project performance and outcomes
- Provide creative leadership to develop and deploy a strategic vision for change implementation and training that are aligned to CPG’s objectives as well as Metrolinx objectives
- Orchestrate the creation and curation of knowledge assets to improve organizational effectiveness and shares expertise through the review of Learning Strategy documents and provides actionable feedback to Designers and Developers.
What Skills and Qualifications Do I Need?
- University degree: completion of a Master’s degree in Organizational Development, Adult Learning, Human Resources or a Leadership Development related discipline is an asset or a combination of education, training and experience deemed equivalent.
- Demonstrated experience in key areas of Learning & Development, learning technologies and talent management, including in a leadership role, preferably in the public sector
- Canadian Human Resources Professional (CHRP) designation is an asset
- Proficiency in leading transformational change, risk management and assessment initiatives to adapt to new or changing requirements and lead change throughout the organization, reflecting on lessons learned to analyze, evaluate, and define problems/challenges, identify alternatives, and make timely decisions to manage risk and address issues.
- Knowledge of project management and related systems requirements and development methodologies, to support the delivery of a portfolio of very large inter-dependent projects with high complexity, risk, and organizational impact; experience with leading and managing project development, project progress, related staff and project resources, monitoring project activities for adherence to timelines, and monitoring project performance results, ensuring alignment with corporate project management methodologies and processes
- Leadership and management skills to manage and motivate staff to meet or exceed customer expectations
- Diplomacy, negotiation, and persuasion skills to administer, review, and negotiate vendor contracts, and manage customer service and facilities management issues
- Leadership and management skills to manage and motivate a team/unit as well as cross functional teams and set high standards and clear expectations
- Vendor and contract management, negotiation and influencing skills to advise on procurement strategies and negotiate contractual obligations and amendments with vendors
- Knowledge of policy development, budget control, risk and change management, and project management principles and methods to lead and manage strategic/business planning programs, projects, and continuous improvement initiatives.
- A valid G driver’s licence in good standing. A Driver’s Abstract (within the last 3 Years) will be required of the successful candidate. The employee(s) in this role will have access to a company vehicle (Non-Revenue Fleet Vehicle).
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com .
Application Process
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
