Job Description
The Learning and Development Consultant I is focused on supporting the development and delivery of learning programs. This role involves coordinating with various stakeholders to understand their training needs, managing logistics for training sessions, and maintaining accurate records of learning activities.
Key Responsibilities
- Engage in one-on-one learner interactions: Foster strong connections with learners through personalized support and guidance, addressing their specific needs and questions.
- Provide coaching and reinforcement of theoretical and practical training: Use coaching techniques to reinforce both theoretical knowledge and practical skills, ensuring learners can apply what they've learned effectively.
- Create and develop relevant training materials and assessments: Design engaging and interactive training materials and assessments that capture learners' interest and facilitate effective learning.
- Analyze and compile assessment reports promptly and accurately: Evaluate assessment results, compile detailed reports, and provide timely and constructive feedback to individual delegates to enhance their learning experience.
- Ensure adherence to company and department policies, procedures, and compliance during training: Maintain a supportive learning environment while ensuring adherence to all relevant policies, procedures, and compliance requirements.
- Manage all administration and training records: keep meticulous records of all training activities, ensuring all administrative tasks are completed efficiently to support learner engagement.
- Provide key data and metrics for monthly training reports: Collect and analyze key data and metrics related to training activities and prepare comprehensive monthly reports to inform decision-making and improve learner engagement.
- Align training delivery with business objectives: Ensure that all training activities are aligned with the broader business objectives, making the learning experience relevant and meaningful for participants.
- Plan and manage workload flexibly to meet deadlines: Organize and prioritize tasks effectively, managing workload in a flexible manner to ensure all deadlines are met without compromising the quality of learner engagement
Qualifications And Experience
- A relevant tertiary qualification
- Relevant post-graduate qualification advantageous
- Minimum 3-5 years L&D experience
- Effective project management, the ability to work on multiple projects simultaneously
- Excellent understanding of relevant skills development legislations
- Good understanding of SETA processes and initiatives (Advantageous)
Skills
- Review and Reporting
- Managing Change
- Business Case Contribution
- Business Process Modeling (BPM)
- Enterprise Readiness Assessment
- Perform Gap Analysis
- Human resources systems and tools
- Presentation Creation
- Spreadsheet Expertise
- Employee Relations
- Learning Solutions Development
Behaviours
- Business Insight - applies market and business insights in order to drive organisational objectives
- Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Instills trust - inspires trust and gains the confidence of others by displaying honesty and integrity
- Manages Complexity - interprets and simplifies comple
- x and contradictory information when resolving organisational problems
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
- Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
About Us
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that
Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
About The Team
The human resources team strive to create the best experience for all employees throughout the organisation, focusing on people and culture. This team is responsible for talent acquisition, on-boarding, performance management, development, career progression, employee relations and remuneration.
