LMS System & Content Administration
Optimize and maintain Content Management and Learning Management System (LMS) to ensure effective use of Learning technology while aligning with organizational objectives.
Duties And Responsibilities
LMS System Administration:
- Manage and maintain learning content within the LMS, including course uploads, user management, updates, and retirements.
- Work to consistently improve the learning experiences
- Manage user accounts, security roles, and permissions.
- Provide technical support and troubleshooting assistance to users regarding LMS functionality, access issues, and content management.
- Build, pull, analyze, and share reports
- Support, test, and maintain LMS integrations
- Test and document learning experience to ensure cross-browser and cross-device compatibility
Content Management
- Upload, organize, and update learning content within the LMS.
- Collaborate with internal stakeholders to understand learning needs and requirements and translate them into LMS configurations and customizations.
Reporting And Analytics
- Generate reports on learning activities and user performance.
- Analyze data to identify areas for improvement in learning and development.
- Track and measure the effectiveness of learning programs.
Education Requirements
Minimum Preferred
Minimum Years Of Experience
REQUIRED KNOWLEDGE, SKILLS Or ABILITIES
- Bachelor’s degree.
- 2+ years of professional experience.
- Strong technical skills, including proficiency in LMS administration, user management, and content management.
- Strong analytical and problem-solving skills with the ability to identify and resolve LMS issues.
- Experience with LMS reporting tools.
- Able to communicate confidently and effectively at all levels of the business and with various client groups, both verbally and in writing.
- Excellent organizational/time management, attention to detail, and planning/prioritization skills.
- An energetic team player and driven self-starter, with a positive mindset, excellent work ethic, and interpersonal skills.
- Collaborate with cross-functional teams to ensure successful implementation of learning initiatives.
- Proficiency with Microsoft Office 365, Articulate studio, and Adobe Cloud products
- Graphic and web design experience a plus
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
