LMS System & Content Administration: Optimize and maintain Content Management and Learning Management System (LMS) to ensure effective use of Learning technology while aligning with organizational objectives. Duties and Responsibilities LMS System Administration: Manage and maintain learning content within the LMS, including course uploads, user management, updates, and retirements. Work to consistently improve the learning experiences Manage user accounts, security roles, and permissions. Provide technical support and troubleshooting assistance to users regarding LMS functionality, access issues, and content management. Build, pull, analyze, and share reports Support, test, and maintain LMS integrations Test and document learning experience to ensure cross-browser and cross-device compatibility Content Management: Upload, organize, and update learning content within the LMS. Collaborate with internal stakeholders to understand learning needs and requirements and translate them into LMS configurations and customizations. Reporting and Analytics: Generate reports on learning activities and user performance. Analyze data to identify areas for improvement in learning and development. Track and measure the effectiveness of learning programs. Education Requirements Minimum Preferred 2 Year Bachelor’s Degree Minimum Years of Experience 2+ Years REQUIRED KNOWLEDGE, SKILLS or ABILITIES Bachelor’s degree. 2+ years of professional experience. Strong technical skills, including proficiency in LMS administration, user management, and content management. Strong analytical and problem-solving skills with the ability to identify and resolve LMS issues. Experience with LMS reporting tools. Able to communicate confidently and effectively at all levels of the business and with various client groups, both verbally and in writing. Excellent organizational/time management, attention to detail, and planning/prioritization skills. An energetic team player and driven self-starter, with a positive mindset, excellent work ethic, and interpersonal skills. Collaborate with cross-functional teams to ensure successful implementation of learning initiatives. Proficiency with Microsoft Office 365, Articulate studio, and Adobe Cloud products Graphic and web design experience a plus. Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences. About Us Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants across nearly 60 global markets. In an industry facing increasing disruption, our leaders saw an opportunity to build a restaurant company unlike any other – one that brings together differentiated yet complementary brands and aims to make them stronger than they would be on their own. Found inherently in the purposes of our family of brands, we identified a common thread between our restaurants – the capacity to inspire. From guest experience to career development to community well-being, Inspire plays a role in the lives of millions of people every day. Our brands are diverse, distinctive, and fan favorites. In a sense, you could say we seek those who provide something different than the norm.
