Create a Brighter Future with Zurich

Are you an experienced HR professional who’s passionate about helping people grow, learn and thrive in their careers – and skilled at keeping development operations running smoothly? At Zurich Ireland, our Integrated Talent Management (ITM) team is looking for a confident development consultant who can design and deliver engaging training, while also coordinating and administering the development programmes that support our people’s growth.

You’ll play a key role in building capability across our organisation by combining strong operational coordination and administration with impactful content design and training delivery. You’ll support leaders and colleagues to develop the skills they need for today – and for the future.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What’s the role?

As a Capability & Leadership Development Consultant, you’ll be part of the ITM team and report to the Capability and Leadership Development Lead.

You will:

Lead the coordination and delivery of key learning and development programmes
Design, curate and continuously improve learning content and development experiences
Facilitate workshops, webinars and training sessions with confidence and impact
Manage the operational, coordination and administrative aspects of development programmes
Partner with stakeholders across the business to support capability building and talent development
Provide support to talent acquisition when specialist or critical capabilities are required

This role is ideal for someone with solid HR and L&D experience who enjoys combining hands-on delivery and content creation with robust programme coordination and administration.

What will you do?

Act as a trusted point of contact for employees and managers on learning, career development, professional qualifications and talent management topics.
Lead the coordination and delivery of key programmes, for example:
- - Zurich Achieve (Early Career Programme)
  - Leadership Curriculum
  - Organisational Capability & Customer Initiatives (Learning Weeks, Customer Care Programme, and others)
  - Performance Management Development Sessions (including quarterly webinars, performance management communications and manager support)
Design and curate high-quality learning content and supporting materials (e.g. facilitator guides, participant workbooks, digital learning content, toolkits and communication plans).
Facilitate in-person and virtual training sessions, ensuring engaging, inclusive and impactful learning experiences.
Own the operational aspects of our development offerings, including scheduling, participant communication, enrolment management and feedback collection.
Liaise with external training partners and manage end-to-end logistics, communications and administration, including super-user responsibilities for our learning management system.
Leverage data and insights from the learning management system and Power BI dashboards to evaluate impact, identify trends and inform decision-making.
Contribute to broader HR and ITM projects, bringing a learning and capability-building lens to organisational initiatives.
Support colleagues and leaders in building the capabilities needed for future business and customer needs, acting as a coach and advisor where appropriate.

Who are you?

You are an experienced HR / L&D professional who is comfortable operating with autonomy and collaborating across teams. You bring a practical, solutions-focused mindset and a genuine passion for helping others develop.

You will have:

Experience in Human Resources, Learning & Development or Talent Management (CIPD membership and/or professional L&D qualification is an advantage).
Proven experience in designing, delivering and evaluating learning initiatives (e.g. workshops, webinars, development programmes).
Strong skills in using learning management systems, confidence managing associated administration and reporting with a curiosity and experience of the adaption of innovative digital solutions.
Demonstrated capability in coordinating and administering development programmes, with robust planning and follow-through.
Excellent communication and facilitation skills, with the ability to engage diverse audiences and create inclusive learning environments.
Strong planning and organisational skills, with high attention to detail and the ability to manage multiple initiatives at once.
A collaborative, “one team” mindset and the ability to build strong relationships with stakeholders at all levels.
Flexibility, curiosity and a positive attitude, with a genuine interest in supporting others’ growth and embracing new ways of learning.

Why Zurich?

At Zurich, you’ll be part of a supportive, future-focused HR community that believes in continuous learning – for our people and for ourselves.

You can look forward to:

A friendly, flexible working environment, including hybrid working and part-time options.
Opportunities to deepen your HR and talent expertise and contribute to projects that shape the future of our business.
The chance to design and deliver visible, high-impact learning experiences across Zurich Ireland and beyond.
Being part of a global organisation that is committed to sustainability, development and creating a brighter future together.

Additional Information

Primary work location is Wexford. Occasional travel may be required to other Zurich locations. Hybrid working will be facilitated as part of our way of working.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who We Are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

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