About Zinkworks

Zinkworks partners with leading Telecommunications and Financial Services organizations to modernize legacy systems, migrate mission-critical platforms to the cloud, and engineer AI-driven automation. From OSS transformation to rApp development and network intelligence, our teams simplify complexity and turn it into a competitive advantage. Based in Ireland and operating across the EU, UK, and US, Zinkworks combines deep domain expertise with delivery excellence to help clients modernize faster and operate smarter.

About The Role

Zinkworks is seeking a Learning & Development Manager to build and sustain our organisational capability as we continue to grow.

This role is not focused on delivering training. Instead, you will shape how Learning, Professionalism and Teamwork are embedded as practical, repeatable ways of working across the organisation—supporting consistency, quality and long-term performance.

You will work closely with engineering, delivery, operations and technical leaders to ensure capability is developed, reinforced and renewed over time.What You’ll Do

Identify where organisational capability is fragile, inconsistent or missing
Design system-level approaches that address root causes
Simplify or retire initiatives that don’t meaningfully improve practice

Learning

Design and steward learning systems that support real work, including onboarding, role transitions, standards adoption and professional growth
Apply practical, evidence-informed learning approaches that respect delivery pressures
Reduce reliance on ad-hoc learning by making expectations, pathways and exemplars clear

Professionalism

Support the definition and consistent adoption of professional standards across teams and accounts
Work with leaders to clarify expectations around quality, delivery and conduct
Enable structured learning from experience, including reflection and continuous improvement practices

Teamwork

Establish and support communities of practice across roles and disciplines
Enable peer learning and knowledge exchange between teams and accounts
Help ensure collaboration produces tangible improvements to delivery outcomes

Experience & Background

Significant experience in learning, organisational development or capability-focused roles
Credibility working with senior technical and delivery leaders
Experience in complex, delivery-oriented environments
Strong communication and facilitation skills
Comfortable operating with ambiguity and evolving organisational needs

Inclusion & Diversity at Zinkworks

At Zinkworks, we are deeply committed to fostering a culture of diversity, inclusion, and belonging. We believe that our strength lies in the unique backgrounds, perspectives, and experiences of our team members. By embracing an inclusive environment, we empower innovation and collaboration across all levels of our organisation. Based in Ireland, we are proud to support and engage with our local communities through meaningful initiatives that promote equity and opportunity. Our commitment extends beyond the workplace, as we actively contribute to creating a more inclusive and connected society for all.

Zinkworks is a trusted partner to Telecoms and Financial Services organizations around the world. We help modernize legacy systems, move mission-critical systems into the cloud, and exploit the power of AI-driven automation. Our people thrive in technically complex environments where our commitment to quality and our expertise in software innovation and cutting-edge technologies helps our clients prepare for the future, accelerate growth and improve operational efficiency. We build long-lasting relationships with our customers to accompany them through their innovation journey.

Zinkworks

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Learning & Development Manager