Location : Location

ES-

Overview

Our vision is to be the global dominant student living brand, joining forces with our students and customers to build a better future.

With a passion for developing others and creating a great place to work, you will be a prime brand ambassador. The training and development of our employees is integral to our success - you will lead the charge in delivering quality global training programs that are engaging and constantly evolving to capture our audience and meet Yugo's growth strategy. Your primary focus will be training support in Europe, but you will also support training delivery in the UK & Ireland and APAC (Asia-Pacific).

Developing Yugoers to reach their potential while achieving success in our business is our number one priority. We want agile, accountable, and energetic people that deliver exceptional experiences. We expect our Leaders to walk the walk and talk the talk - learning and development is integral to this culture. To achieve this, we need our L&D Specialists to be Pioneering, Purposeful, and Positive in approach and focused on delivering quality support.

You are a self-starter and are autonomous, with the ability to work across multiple time zones and jurisdictions. You are passionate about and energized by new projects, creating scalable solutions to support growth, and contributing to the success of the business.

Responsibilities

Key Responsibilities

Training Program Development and Delivery

Facilitate global training initiatives, continuously evaluating the effectiveness and sustainability of training to deliver strong commercial performance
Contribute to the development of global scalable training initiatives to ensure consistency of student and employee experiences across our global business, while understanding when localization is important
Deliver and support the facilitation of technical and soft skills training to Yugoers in person, through webinars, or through recordings and video
Develop training materials to support learning (including job aids and resources)
Support Train-the-Trainer skills development to enhance leader confidence and competency in completing on-the-job training with their Yugoers

Onboarding & Employee Support

Work in close liaison with People Specialists and Business Leaders to support onboarding and induction resources for new employees
Utilize and maintain Yugo University (our Learning Management System) and assist with the curation of our training partner content
Travel to onsite locations as needed to support training needs (up to 35% travel required)

Compliance & Reporting

Manage monthly compliance reporting, maintaining open communication and driving online training completion to maintain compliance with regulations
Monitor training effectiveness and present findings in a logical and easy-to-understand manner

Special Projects & Collaboration

Complete special projects as directed by the L&D Manager
Participate in global training development programs
Support group-wide training activities when required (with approval from L&D Manager)

Qualifications

Essential Requirements

Must be a native speaker of one of the following languages: Spanish, Italian, French, or German
Fluent in English (written and spoken)

Preferred Qualifications

Formal qualification in Learning and Development (e.g., CIPD or ITOL)
Proven experience as a facilitator (one-to-one, group, virtual, and face-to-face)
Learning and Development experience in a fast-paced environment
Strong coordination skills with ability to influence and build relationships across diverse stakeholder groups
Experience in instructional and digital learning design
Excellent verbal and written communication skills, including ability to prepare documentation for stakeholder groups at varying levels
In-depth knowledge of training techniques, engagement strategies, and assessment methods
Intermediate Microsoft Office skills (Word, PowerPoint, Outlook, and Excel)
Experience working with a Learning Management System (LMS)
Experience using content creation tools (such as Articulate360, Scribe, HeyGen, or similar AI generative video creation tools)

Highly Desirable

Experience working with global operations and diverse workforces
Background in student housing, property management, hospitality, or retail sector

Min

EUR €30,000.00/Yr.

Max

EUR €35,000.00/Yr.

Yugo

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Learning & Development Specialist (EU)