The Director of Sales Training and Development is responsible for leading the strategy, design, development, and execution of comprehensive training programs that support the ongoing development of both our rare disease and retail sales organizations. This highly visible leadership role will ensure Xeris’ sales force is equipped with the knowledge, skills, and capabilities to achieve commercial excellence and deliver outstanding performance in the field.

The Director will lead a team of high performing Sales Training professionals and collaborate cross-functionally with Marketing, Sales Leadership, Medical Affairs, Compliance, and Human Resources to ensure training initiatives are aligned with corporate objectives and regulatory standards.

Responsibilities

Training Strategy & Leadership
- Develop and execute the overall sales training strategy for both rare and retail sales teams.
- Identify, recruit, lead and mentor the Sales Training team, fostering professional growth, high performance, and engagement.
- Partner with commercial leadership to identify training needs and design and deliver high-impact learning and development solutions.
- Provide thought leadership for agenda and program planning for the annual National Sales Meeting. Ensure readiness to execute identified learning and development initiatives to include project and resource planning, program logistics, and execution.
Curriculum Development
- Design, implement, and continually refine curricula for onboarding, product training, new hire and advanced selling skills.
- Ensure training content aligns with adult learning principles, best practices, and the needs of diverse sales roles.
- Utilize learning technologies and blended learning approaches (e.g., digital, in-person, asynchronous) to optimize learning effectiveness.
Stakeholder Collaboration
- Partner with cross-functional teams to ensure training is aligned with brand strategies, medical accuracy, and compliance requirements.
- Support national sales meetings, REMs, and sales expansions with robust training content and facilitation.
Metrics & Continuous Improvement
- Leverage the Kirkpatrick model to develop KPIs and feedback mechanisms that measure training effectiveness and business impact.
- Leverage participant data and field input to continuously enhance programs and delivery methods.
Compliance & Governance
- Ensure all training programs adhere to company policies, regulatory guidelines, and industry best practices.
- Serve as a key liaison with Compliance and Legal on training materials and processes.

Qualifications

Bachelor’s degree required; Master’s degree or relevant certifications (e.g., CPTM, ATD) preferred.
Minimum of 10 years of progressive leadership experience in a commercial pharmaceutical organization.
Minimum of 5 years in a sales training leadership role with direct people management responsibility.
Proven experience designing and implementing training programs for pharmaceutical field teams.
In-depth understanding of adult learning theory, instructional design, and modern learning technologies.
Experience in both rare disease and retail pharmaceutical markets preferred.
Competencies: Customer Service focus, Teamwork & Collaboration, Attention to Detail, Problem Solving, Organizational skills, Adaptability, Professionalism, Written and Verbal Communications, Presentation skills, Multi-tasking skills, Excellent Time-Management.
Working Conditions This is a hybrid position based in Xeris’ Chicago office. A minimum of three days per week on-site is required. On-site requirement may change at management’s discretion. Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel. Minimum travel expected 30-40%.

As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.

The anticipated base salary range for this position is $140,000 to $240,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Xeris Pharmaceuticals, Inc.

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Director, Training and Development