This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Overview Of Role

The Analyst Learning / Learning Management Systems Analyst is responsible for the day-to-day operation as well as forward looking improvements for multiple Learning Management Systems and other learning systems within WestJet. As a trusted partner the Learning Management Systems Analyst works with Business Units to understand their LMS requirements, make recommendations for the best solution for the need, and implement agreed upon solutions

Key Deliverables Include

Work with multiple business units to gather LMS requirements and make recommendations on LMS usage to meet their needs
Manage and build multiple training curricula, programs, and learning items in highly regulated environments
Facilitate the creation, updating, and documentation of learning system standards, policies, and procedures; maintain data integrity rules and processes
Provide requirements for enhancements and changes to learning systems to support internal process improvements
Participate in the testing and rollout of learning system upgrades and process changes
Provide process and technical support to other system users
Generate reports on training activities in support of compliance and audit requirements
Ensure all training naming conventions are maintained in accordance with established processes and agreements
Support business units with calendar builds, training curriculum additions, facility assignments, and other tasks as required
Provide employee support for learning system user experience issues and serve as a resource when the IT Service Desk is unable to resolve them

Experience And Qualifications

3+ years' Experience with Learning Management Systems (LMS) is required; experience with Dayforce and/or Pelesys is preferred
Strong relationship-building skills, with experience working in a consultative and collaborative manner with business stakeholders and cross-functional teams
Working knowledge of applications and tools used in training development; experience with Articulate 360 is preferred
Intermediate proficiency in Microsoft Office Suite
Professional communicator who is flexible, detail-oriented, and proactive, with exceptional time management and organizational skills

The Benefits Of Being a WestJetter

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and Benefit programs that are flexible to meet your specific needs

Think we’re a great fit? Apply now!

About WestJet Group Of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy. 

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com.

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

About

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.

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Analyst - Learning Management Systems