Position Summary...The Senior Manager, Learning and Development leads the design, implementation, and evaluation of strategic learning programs. This role collaborates with business partners and stakeholders to create innovative, effective, and scalable learning solutions that meet organizational goals and enhance overall performance.

What You'll Do...

The Senior Manager, Leadership Development leads the design, implementation, facilitation and evaluation of strategic leadership programs. This role collaborates with business partners and stakeholders to create innovative, effective, and scalable learning solutions that meet organizational goals and enhance overall performance.

The Senior Manager, Leadership Development collaborates with a variety of key stakeholders, leveraging design thinking tactics, innovative learning technologies and proven import processes to create engaging and accessible learning experiences. They lead the design, development and facilitation of leadership content for the enterprise. They will act as the lead facilitator for SSC leadership, orientation and onboarding programs, and are responsible to train and sustain flagship programs and workshops for Walmart Academy facilitators.

The position facilitates the discovery, planning, and deployment of learning programs, including sourcing and contracting external content providers. This includes developing communication and change management processes, in conjunction with relevant partners, to ensure successful program rollouts.

The role evaluates the quality and effectiveness of learning programs, content, and platforms, implementing measurement and evaluation strategies to gauge their impact. Feedback and diverse perspectives from stakeholders are solicited to inform program enhancements. The Senior Manager keeps abreast of industry best practices and continuously evolves the learning function to improve user experience and training effectiveness through modern tools and technologies.

Additionally, the Senior Manager, Learning and Development partners with global counterparts to leverage and share best practices. The role may also involve managing resources, budgets, and contracting requirements for enterprise learning initiatives. This position leads the learning transformation team and oversees the strategy development and execution for various learning initiatives.

Qualifications

In depth knowledge of and 5+ years of experience in instructional design principles and practices, adult learning principles, interactive learning design and blended learning techniques (classroom, e-learning, action learning, communities of practice, self-paced) especially as they relate to leadership and culture design and delivery.
Proficiency with authoring software such Articulate Storyline is preferred
Strong facilitative experience, especially in delivering Leadership content and programs.
Strong diagnostic skills and problem solving skills, including technical troubleshooting
Strong written, oral, and facilitation skills including knowledge of group dynamics
Self-starter and ability to take initiative to deliver results
Intermediate to advanced knowledge of Microsoft office applications, specifically Word and PowerPoint
Strong relationship management and collaboration skills (internal and external)
Using social learning technology to augment learning ‘stickiness’
Adult Learning certification or degree is preferred
Certifications in recognized leadership development programs are an asset
Some travel in Canada and the US will be required in this role

Leadership Expectations

Respect the Individual:

Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts With Integrity

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Is consistently humble, self-aware, honest, and transparent.

Serve Our Customers

Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Strive For Excellence

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

The pay range for this position is $109 400,00 - $150 480,00. Pay will be determined based on relevant experience.

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L’échelle salariale pour ce poste est de 109 400,00 à 150 480,00. La rémunération sera déterminée en fonction de l’expérience pertinente.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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Senior Manager, Learning and Development