About VetPartners

VetPartners is a European veterinary group built on respect, collaboration, clinical freedom, and vet-led leadership. We are a family of over 12,000 people across 850 sites in nine countries, supporting small animal, farm, and equine practices. Our Learning and Development team exists to help our colleagues grow, and this is a brilliant opportunity to be part of shaping how learning happens across our family of practices.

About the Role

The Design and Content Coordinator owns the design, platform, and end-to-end learner journey for VetPartners. Your practice background gives you real insight into what colleagues need from their learning, while your content and design skills let you turn that insight into engaging, effective material. This is not a clinical subject-matter role; it is about owning how learning is designed, built, and experienced across our learning platform. Practically; this is an office-based role, in York, with some hybrid working flexibility, by agreement.

What You'll Be Doing

Design and build engaging eLearning content and learning journeys on our learning platform
Own the end-to-end learner experience, ensuring content is accessible, well-structured, and easy to navigate
Develop marketing-style communications to promote learning content and drive engagement across the business
Work with subject-matter experts and clinical colleagues to translate learning needs into clear, well-designed content
Explore and apply AI tools to create content more efficiently and to support innovative approaches to learning design
Maintain and continuously improve the learning platform, including content updates, structure, and user experience
Use learning and development experience to ensure content reflects sound instructional design principles
Monitor content performance and learner engagement, using insight to refine and improve the learning offer
Collaborate with the wider L&D team to ensure content supports broader programmes, including the Graduate Development Programme

Essential Criteria

Experience working within a veterinary practice, essential to designing content that genuinely reflects colleagues' learning needs
Demonstrable experience in a learning and development role, including content design or instructional design
Hands-on experience creating content for an eLearning or learning management platform
Strong content creation skills, with an eye for clear, engaging, and accessible design
Confident written communication skills, able to write content that informs and engages
A structured, detail-focused approach to managing multiple content projects

Desirable Criteria

Experience using AI tools in content creation or learning design
Marketing or communications content experience
Familiarity with instructional design frameworks or models
Experience designing content for a multi-country or multi-species audience

Why Join Us

This is a unique opportunity to own how learning looks, feels, and works for colleagues across our family of practices. You will combine real practice insight with creative and technical skill, with genuine scope to shape the future of digital learning at VetPartners.

VetPartners Limited

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Learning and Development Design and Content Coordinator